Always the perfect gift!
Always the perfect gift!
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
711 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Lobster Trap is headquartered on Cape Cod, Massachusetts with additional facilities in Machiasport, Addison and Steuben, Maine. We ship fresh live lobsters overnight to customers nationwide.
Lobsters Online (lobsters-online.com) has 711 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
711 approved reviews, newest moderated first
Always the perfect gift!
By customer
Great Customer Service!
By customer
Excellent. Everything was fresh and delicious! Will be using you again!
By LeeAnne
All 4 came to California alive!! We prepared them immediately and will re heat and serve in a day. It was a great 40th bday surprise!!
By customer
Amazing phone ordering. Friendly helpful staff. Everything ships as promised. Shipping is probably the best of all the companies online. I used them last year for my Christmas feast and this year for sale price treat to self! Will order again for New Years.
By Cog
Received a Christmas Gift a year ago which I did not try to use until October. I was a little apprehensive since it was so long and I was ordering for this December. Not to worry all went smoothly now awaiting a timely delivery. The contact was easy and efficient I hope the delivery will be also. Great way to plan a party and get fresh Lobster for a winter clam bake.
By Joseph B.
Excellent as always
By customer
Excellent Service, Shipping & Quality!
By craig J.