My Dad said the lobsters were over the…
My Dad said the lobsters were over the top!
By Douglas M.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
711 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Lobster Trap is headquartered on Cape Cod, Massachusetts with additional facilities in Machiasport, Addison and Steuben, Maine. We ship fresh live lobsters overnight to customers nationwide.
Lobsters Online (lobsters-online.com) has 711 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
711 approved reviews, newest moderated first
My Dad said the lobsters were over the top!
By Douglas M.
Exceptional service and excellent lobsters
By Will
I would have given you more stars, but I guess they were busy! You did an AMAZING job, we will be having more business in the future.
By Francis
This is the 9th or 10 time I have ordered from you guys. Each time has been outstanding!! Excellent packaging, lobsters are packed very well and have always arrived in good condition!! I have probably ordered 300 so far and will use you guys again soon. That’s for the great service and excellent product.
By customer
From the customer service to the end product I had an excellent experience. Ordered 5 lobsters and clam chowder— highly recommend.
By customer
Lobsters Online has the best customer service. They care the products they sold. After initial communication with them, issue was resolved right away! Will order again.
By Jing W.
Had a problem with shipping, all on FedEx, shared it with the company via email they replaced the 20 lb boat run box free to us they even wouldn't let us pay shipping, they really stepped up, thank-you, would buy again or recommend to a friend
By Michael T.
The lobsters were amazing. The ordering online was super easy. Highly recommended.
By Mike