Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
711 reviews
Lobsters OnlineSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Lobster Trap is headquartered on Cape Cod, Massachusetts with additional facilities in Machiasport, Addison and Steuben, Maine. We ship fresh live lobsters overnight to customers nationwide.
Lobsters Online (lobsters-online.com) has 711 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
711 approved reviews, newest moderated first
I ordered as a gift for my sister. She said from the delivery to the final belch...what an AWESOME experience. I am now ordering for myself.
By Janice D. G.
Response from Lobsters Online· Feb 15, 2023
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
Great quality ,ordered in September for Thanksgiving day,what a treat ,was fresh like at a Maine dockside restraunt, but no 1000 mile drive ,yes ate the whole 4 lbs of lobster
By Ernest M.
Response from Lobsters Online· Feb 15, 2023
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
The first order I did during the bad weather, the lobsters arrived dead. I didn't have to do a think, you knew it and notified me. You gave me an instant refund. I reordered and they arrived fresh. They are delicious and as large as you say. I've ordered many times.
By Angela
Response from Lobsters Online· Feb 15, 2023
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
Ordering online is simple....delivered time was earlier than expected.....Great first experience ordering !!!!!!!!
By customer Fran P.
Response from Lobsters Online· Feb 15, 2023
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
Fresh and yummy! Quick delivery and everything was packaged perfectly! Would recommend!
By sam
Response from Lobsters Online· Feb 15, 2023
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
I had an issue with my order and customer service responded timely. They are very professional! My advice: do not wave the shipping insurance. You never know what issues may arise (that are completely out of Lobsters Online’s control).
By Christina H.
Response from Lobsters Online· Feb 15, 2023
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
Sent a great lobster, with no trouble
By Robert
Response from Lobsters Online· Feb 15, 2023
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
Larry was delivered on time and live on 1/31 and survived the next 24 hrs to be sacrificed for my wife’s birthday. He was delicious. I will continue to buy my live lobsters from this company and can recommend you do so as well
By Michael L.
Response from Lobsters Online· Feb 15, 2023
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
