Perfectly fresh product and great…
Perfectly fresh product and great customer service
By davi
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
711 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Lobster Trap is headquartered on Cape Cod, Massachusetts with additional facilities in Machiasport, Addison and Steuben, Maine. We ship fresh live lobsters overnight to customers nationwide.
Lobsters Online (lobsters-online.com) has 711 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
711 approved reviews, newest moderated first
Perfectly fresh product and great customer service
By davi
FRESH FRESH FRESH lobster meat!!!! Minimal juice & half tail meat half whole claw & knuckle meat! I've ordered from all the online lobster company's, but Lobsters Online is the best, by far!!!!
By Marie K.
Lobsters were a hit
By customerSandra
Lobsters arrived on time and were delicious!
By Richard S.
All good start to finish
By JS
Quality lobsters delivered on time
By Reed
I forget her name but I dealt with her thruout my 1st order of 2 live lobsters to Dallas that FedEx delivered 1/2 dead after leaving them in 106 degree direct sun. She graciously gave me credit and helped me put together the perfect order for my daughter and son-in-law. I really was amazed. She is wonderful, I will now become a regular customer because of her.
By John A.
this was a gift for my wife and sister in law. product arrived in great condition. my wife said "oh my they are still alive" I just laughed when she called. Thanks guys because happy wife happy life.
By charles K.