LoaderzReviews of loaderz.app

when the initial 3 hrs was up. one of the guys just left. 2 grandsons came and helped. then the mgr, who spoke terrible English expected me to pay full price. Extremely lousy customer service.

The guys were great! Usually the other movers leave scratches here and there, but these guys were so careful with my stuff, I didn’t find a single scratch! Also I threw an extra item at them, which was my backyard grill and they had no problem moving that as well! Thank you gentlemen.

The movers were 3hrs late, then your company tried charging me for 5 1/2 hrs when it only took 2hrs. Also the movers are now texting me complaining they didn't get paid and your company are fraudulent. A couple of pieces I needed moved they said they couldn't move it which was a treadmill and my generator now I have to find some else to move it. Not happy at all.

Спасибо команде Loaderz, перевезли мне 2b квартиру за 5 часов, все сделали очень аккуратно. Ребята молодцы.

I have to agree I’d rate a zero if I could. They canceled my move 12 hours before they were supposed to pick up. They rescheduled it and then canceled it again. I can’t get my money back and I can’t get anyone to respond. Honestly, if you actually wanna move, I would not use this company. I’m pretty sure they’re a scam.

I would honestly rate this a zero star experience if I could. This company either ignores your calls, or exclusively uses AI to talk to my mom AND our movers on the phone. The movers are still unsure if they are even going to be paid and seem like extremely nice guys, but they also showed up without a dolly, and so they are forced to take even longer moving everything 1-2 boxes at a time. The movers said that this is their first time using the app, and that this is also the first time that they weren't provided a dolly, which is a little strange, considering they showed up with a U-Haul The U-Haul thing may not be a big deal, but this entire situation has been incredibly unsettling and confusing. Our entire lives worth of stuff is hinging on whether or not these movers are able to get the job done. The only physical location that is showing is in Florida, so I'm confused as to why the company told my mom on the phone that they supply dollys to their movers, but then when us AND our movers try to contact you all to ask about this, there's nobody but an AI bot talking to us and pretending that they're gonna do something and fix the issue, but if there's no physical location near me, how is that physically possible for them to supply these movers? Did these movers pay for their own truck? Do they own it? Are THEY the ones scamming us? I don't want to believe that it's the movers fault, cuz they seem just as confused and have seemed outright upset over the lack of communication from your company, so I'm choosing to believe that these men are good people. Even without any dollys, they have been very quick and efficient and say they don't wanna leave us hanging, which I appreciate. Your company really needs to get a handle on whatever tf is going on, and hire real living human beings to answer these calls, and stop avoiding us! Edit: I now don't really trust these movers or your shady company, because they are trying to force us to pay them ourselves, even tho we are literally being charged hourly. They disn't have the correct equipment to finish the job in the time they would have originally, and while the clock was still going, they took 3 trips to the gas station in a very short period where they weren't actually doing work and then sat on the stairs for a while and then sat in their truck while the clock was still going saying they weren't leaving the parking lot til they knew they were getting paid, so we had to call the cops. The cops forced them to leave, and then told us that this was absolutely a scam, and the majority of people have also had these shady experiences. Apparently these movers got hired through Craigslist by your company? What are these practices? They seemed efficient in the beginning, but now they are sitting on the steps not finishing the job because they say they don't trust that your company will pay them, because you haven't been answering them, so they're expecting my mom to pay them even though she is already currently paying the company (you) that is employing them! They started at 11am and it is 5:30pm now. You guys are trying to charge us over $900 for this!?

Effcient thats all

Great team! They were amazing , highly recomended !