Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
108 reviews
LiveoakmedSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LiveOakMed empowers caregivers with products that provide safety and independence. With home modification and fall prevention strategies, our team has the right tools to help provide peace of mind.
Liveoakmed (liveoakmed.com) has 108 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
108 approved reviews, newest moderated first
Fast service! Very excited to have the unit and hope to never have tp use it!
By Nora L.
Response from Liveoakmed· Jul 23, 2020
Thank you for your reply! We are looking forward to it as well. Please let us know if you need any other help.
Very good experience. Fast shipping. Very satisfied with lift. Would definitly do business with them again.
By Georgette B.
Response from Liveoakmed· Jul 23, 2020
We look forward to hearing from you in the future. Thank You!
The small shipment came in 2 different packages. It was a little confusing but everything else went great.
By Justin T.
Response from Liveoakmed· Jul 23, 2020
Thanks for letting us know. Our warehouse may have combined available stock from 2 different locations to ensure that your order was delivered quickly. Sorry for the confusion.
Quick and easy ordering, also fast response letting me know the status of the order.
By Kathryn H.
Response from Liveoakmed· Jul 23, 2020
Thanks for the review! Let us know if you need anything else.
Customer service is very good.
By Jenny Y.
Response from Liveoakmed· Jun 23, 2020
Thank you for the feedback. We are glad to have been of service!
This s a big investment and I am a picky person. The thorough replies to my questions and ease of completing the process helped me make a serious investment with more confidence. While checking on other options (online and brick/mortar sales) I found the most reliable and reputable to be Live Oak Med.
By Sandy B.
Response from Liveoakmed· Jun 15, 2020
Thank you for your review!
GREAT PRODUCT !
By Rebecka D.
Response from Liveoakmed· Jun 15, 2020
Thank you!
I went online first to ask abt shipping times. Was told 2-3 days. I needed this quickly. When after a couple of days I noticed it hadn’t been processed I started to ask Amazon pay. The reason I went with this company was to get it quickly. Which did not happen. Epic fail.
By J S.
Response from Liveoakmed· Jun 4, 2020
Julie, thank you so much for your feedback. We are sorry for our team's delay and inability to meet the shipping expectation. With the bench's size and hygienic requirements, the inspection and packaging process takes time. Our warehouse's limited staff faced a much longer process inspecting the new sliding benches than anticipated last week. Shipping a bench usually requires 1 to 2 business days. But with the added inspections it required 3 days to ship. We know that with a product of this nature, 3 business days to have the physical box on the truck plus its time in transit is unacceptable and we will work with our partners to avoid this mistake in the future. We appreciate your continued patience and look forward to you receiving your order at the beginning of next week. We are also including a 25% discount on your order for the additional delay and inconvenience. Thank you again for the review.
