Great support from live365
Was a pleasure to have an interview and support from live365! 🙏 #Live365 #Interview #Support #Radio #Music
By Gerardo T.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
139 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Live365 Internet Radio - Start Your Own Internet Radio Station or Listen to Thousands of Stations Run by People Not Algorithms
Live365 (live365.com) has 139 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
139 approved reviews, newest moderated first
Was a pleasure to have an interview and support from live365! 🙏 #Live365 #Interview #Support #Radio #Music
By Gerardo T.
Radio days are back ! Live365 is the greatest platform !Better than Spotify by far
By Michael P.
Response from Live365· Dec 5, 2024
Thanks for the kind words Michael! We love radio that's powered by real, passionate people and not driven by algorithms.
Live365 is fine for beginners, starting their own online radio station. Firstly, it lack FTP pload - something crucial for fast uploads. Secondly, rotations and playlists are not easy to customise. Support is good, as you can actually talk to real people and not bots, as in many other cases.
By Hein
Response from Live365· Nov 14, 2024
Thank you for the feedback! We do have FTP upload as a feature request for our AutoDJ solution. We could recommend a virtual machine with a 3rd party automation which would allow for FTP uploads and more fine tuned playlist control. We do pride ourselves on making support available via phone, chat and email and appreciate you noticing. We'd love to work with you further on any issues so please reach out if you need assistance, and thank you for being part of the Live365 community of broadcasters.
Gene was great. We got to the cause my on going problem AND he had the solution to resolve it once and for all.
By Al B.
Clif, tech support agent, took it upon himself, personally, not only to see my complicated tech issue through to the end, but to acquaint himself with my station and suggest ways to improve the listener experience overall. We worked together to solve the issue AND make my station better. Amazing customer service.
By Curtis
I have communicated with Cliff before and every time he has addressed my problem or question promptly and expertly. I appreciate his help and all the support I have fro Live365. Thank you.
By WLHG-DB Gospel Music R.
yes I can be honest, trustful and constructive but I am just starting and counting on you guys to help me more. Thank you. The 94 year old woman Geny Heywood.
By Geny H.
Romane was excellent and we got right to the issues and solved them. I shared my screen with him and hew was so precise and accurate in his instructions, I told him that I felt like a tv news announcer and he was giving me the script in my IFB and I just repeating it for air. He is that good and the process was as easy as pie. I've also worked with Shawn and Gene and they have been excellent as well. This has been the easiest and smartest and quickest to solve a problem, support team I've every worked with. Cudos Live365!!!
By Brian R.