Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
285 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
link.com is listed under Administration & Services.
link.com (link.com) has 285 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
285 approved reviews, newest moderated first
Super Service
By Raphael B.
Response from link.com· Oct 2, 2025
Hi—thank you for your positive feedback about our service. We're glad you're having a good experience. If you need any assistance in the future, you can always visit https://support.stripe.com.
Seem to be working well. Could easily remove my credit card when I needed.
By Noam S.
Response from link.com· Oct 2, 2025
Hi—thank you for your positive feedback about our service, particularly regarding the ease of managing your payment methods. We're glad you found the card removal process straightforward. If you need any assistance in the future, you can always visit https://support.stripe.com.
It's a scam. I never opened an acount with link and suddenly I receive an email showing 2 transactions I made apparently via Scribe. Very concerned. I will be going to my bank to stop them from getting access. This is terrible.
By Therese L.
Response from link.com· Oct 2, 2025
Hi—we understand your concern about receiving transaction notifications for a Link account you didn't create. This could indicate unauthorized use of your information. Please take immediate action by: 1) Contacting your bank to dispute any unauthorized charges and protect your account, and 2) Using our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe to identify any suspicious transactions. We take potential fraud seriously and investigate all unauthorized account activity.
Ho fatto un acquisto tramite questo intermediario. Nel momento in cui mi sono reso conto che il sito era al limite della truffa, ho contattato il supporto di LINK che ha gestito la transazione, ricevendo come unica risposta (da un chat bot) di rivolgermi alla mia banca.
By Gabriele
Response from link.com· Oct 2, 2025
Gentile utente—comprendiamo la sua preoccupazione riguardo all'acquisto effettuato su un sito potenzialmente fraudolento. Mentre Stripe processa i pagamenti per i commercianti, in caso di transazioni sospette raccomandiamo di: 1) Contattare immediatamente la sua banca per contestare l'addebito, 2) Utilizzare il nostro strumento di ricerca su https://support.stripe.com/questions/unknown-charge-from-stripe per ottenere i dettagli della transazione. Ci impegniamo a prevenire le frodi sulla nostra piattaforma e apprezziamo le segnalazioni di attività sospette.
Watch out: Scammers Used them to pay on csfloat.com They processed my 20+ USDC, but didn't credit my account. Upon contacting them - no results, incapable of doing anything. Will take legal action by reporting them to the local regulators. Sad such "companies" exist. In case you encounter the same story as I have, reach out to the Central Bank of Ireland (their regulator)
By Nick M.
Response from link.com· Sep 27, 2025
Hi—we understand your concern about the uncredited 20+ USDC payment on csfloat.com. If you've experienced issues with a transaction, please visit https://support.stripe.com/questions/unknown-charge-from-stripe to verify the payment details. We also recommend contacting your bank to review this transaction. While we process payments for many businesses, specific transaction issues often require coordination between multiple parties to resolve. We take regulatory compliance seriously and aim to resolve payment issues promptly.
This company is very not transparent on what they are doing with your information and require way too much of it to process a payment. Additionally, it said it created an account for me and when I went to delete the account and said it created for me it said it didn't exist in the first place. I put all of my information in to pay a dentistry bill.
By Christine and B.
Response from link.com· Sep 22, 2025
Hi Christine and Ben, thank you for your feedback. We understand your concerns about privacy and the information required to process a payment. Stripe is committed to maintaining transparency and adhering to strict privacy standards to protect user data. It sounds like there might have been some confusion regarding the account creation process. Please visit us at https://support.stripe.com so we can assist in clarifying the situation and address any privacy concerns you may have.
Link is assisting international scammers in imitating fake Louvre museum tickets. The website is carefully crafted to look just like the official museum page. Link needs to actively do something to prevent its services being used for scams.
By Anonymous I.
Response from link.com· Sep 19, 2025
Hi—we take reports of fraudulent activity very seriously, especially concerning fake museum ticket sales impersonating the Louvre. While Link provides payment processing for legitimate businesses, you raise an important point about our responsibility to prevent scammers from misusing our platform. If you've encountered this fraudulent site, please immediately contact your bank to dispute any charges and use our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe to report the fraudulent merchant. We actively monitor and investigate reports of fraudulent activity to protect consumers from scams.
Scammers on Instagram imitated a TASCHEN bookstore site. Link.com was used to help the scammers process the payment.. I have used Link with a reputable company twice(!) before. Problems occur when there is fraud. Their customer service is just not exists.
By máté D.
Response from link.com· Sep 18, 2025
Hi—we understand your concern about being scammed through a fake TASCHEN bookstore site using Link. While Link is designed to provide secure checkout with legitimate merchants, you raise an important point about our fraud response process. If you've been charged by a fraudulent merchant, please immediately contact your bank to dispute the transaction and use our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe to document the fraudulent seller's details. We actively work to prevent fraud on our platform and appreciate you bringing this fraudulent activity to our attention.
