Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
285 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
link.com is listed under Administration & Services.
link.com (link.com) has 285 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
285 approved reviews, newest moderated first
Merci à Julien pour sa générosité et sa gentillesse! Laura
By Laura D.
Response from link.com· Dec 13, 2025
Bonjour—nous vous remercions pour votre retour positif concernant Julien. Cependant, nous devons préciser que les employés de Stripe et Link travaillent en équipe plutôt que de fournir un support individuel. Si vous avez besoin d'aide avec les services Link, merci de nous envoyer un email à https://support.link.com/contact/login.
I never signed up for Link. I just got an email regarding their updates to their services and my account. What account? Terrible, I never signed up.
By Lisa C.
Response from link.com· Dec 11, 2025
Link is designed to provide a seamless checkout experience, which means some users may create accounts without realizing it. If you're unsure about when or how you created an account, or if you'd like to delete an existing account, please contact us through https://support.link.com/contact/login? using the "I can't login" option.
I never agreed to have my payment details stored. I never do so this has been craftily slipped in. I have no idea of any account or where to stop this. It is outrageous.
By Oscar W.
Response from link.com· Dec 11, 2025
Hi—we understand your concern about Link storing your payment details without your explicit consent. This lack of transparency about data storage and difficulty finding account management options is unacceptable. While Link aims to simplify future purchases, storing payment information should always be an opt-in choice. For support or to remove your stored payment information, please send us an email at https://support.link.com/contact/login.
This is an APPALLING system used by a host of small retailers, apparently because its cheaper. It snatches your *financial information* WITHOUT YOUR CONSENT and, worse, giving you *NO OPTION* to opt out. There are no terms of service or privacy terms listed or linked. NYS passed a LAW against this kind of effective data theft. I'm reporting them to the Attorney General's office, and I urge others to do the same.
By Counsin B.
Response from link.com· Dec 11, 2025
Hi—we understand your serious concerns about Link collecting financial information without explicit consent or clear opt-out options. You raise valid points about the lack of transparent privacy terms and terms of service, particularly in light of NYS legal requirements regarding data collection. While Link aims to simplify checkout, users should have clear control over their data and explicit choices about information storage. For support, please send us an email at https://support.link.com/contact/login. We need to provide better transparency and user control over data collection and storage practices.
I attended a fundraising event and wanted to donate, since there was a generous donor who offered to match all donations. I typed in my credit card info but the system ignored it and hurried to charge another credit card, which was the wrong card for that purpose. I contacted their customer support and learned that the transaction could not be changed. I would not recommend 'link' :-/
By GoodGuy70
Response from link.com· Dec 11, 2025
Hi—we understand your frustration about Link automatically charging the wrong card for your donation instead of using the new card information you entered. This is particularly concerning when trying to use a specific card for matched fundraising purposes. While Link aims to simplify payments, it should give users clear control over which payment method is used. To manage your saved payment methods or remove cards from Link, please send us an email here: https://support.link.com/contact/login?. We need to provide better control over payment method selection during checkout.
Ne sert a rien, c'est le paypal wish, il sont la juste pour prendre votre argent et comme dis par eux même en réponse il ne gére pas la livraison, si un site les utilise ne commandé pas car il sont le moyen de paiement choisi par les voleurs, merci au nombreux avis de trustpilot qui m'ont permis de m'en rendre compte avant achat,utiliser plutot paypal eux vous aideron
By Branko V.
Response from link.com· Dec 11, 2025
Bonjour—nous comprenons votre inquiétude concernant les risques liés aux achats en ligne. Bien que Link soit uniquement un processeur de paiement et ne gère pas les livraisons, nous prenons au sérieux la sécurité des transactions. Si vous avez des doutes sur un commerçant, nous vous recommandons d'utiliser notre outil de recherche sur https://support.stripe.com/questions/unknown-charge-from-stripe pour vérifier les détails du vendeur. Pour les transactions contestées, nous vous conseillons également de contacter votre banque.
They act as a go between the businesses to take your money. When the business is a non-responsive to cancel your payment then take no responsibility. If you have unfortunately create an account go ahead and delete it now.
By Disgruntled Aussie Standing U.
Response from link.com· Dec 11, 2025
Hi—we understand your concern about Link's role in recurring payments and the difficulty in canceling when merchants are unresponsive. For immediate assistance with unwanted charges, we recommend: 1) Contact your bank to stop any recurring payments, and 2) Use our lookup tool at https://support.stripe.com/questions/unknown-charge-from-stripe to identify merchant details. While Link aims to simplify payments, we recognize the need for better control over subscription cancellations.
I got a message from Link [I do not have an account] and Link told me to log in to see what purchases had been made. Is it a scam site?
By Libby M.
Response from link.com· Nov 11, 2025
If you received Link-related messages without having an account, this could be due to someone mistakenly entering your number, or potentially a phishing attempt—please don't click on any suspicious links. While Link is designed for seamless checkout experiences, some users may not realize they're using it. We suggest reviewing your recent purchases for Link activity. For further assistance, please contact us at https://support.link.com/
