Lingoplugs Reviews | Read Customer Reviews of lingoplugs.com

Saturday, November 7, 2026 · Customer reviews of US businesses

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Lingoplugs Reviews | Read Customer Reviews of lingoplugs.com

Lingoplugs reviews

Showing 10 reviews with 1 star · Clear filters

Apr 10, 2025
Ordered over a month ago - nothing!
Ordered over a month ago. They didn't contact me so I initiated contact via contact form. There is no email, no phone number. They act like Hawaii is a foreign country and difficult to ship to. We get all shipping options here! We're a real state in the US. Said they were going to ship and send tracking. No word. Nothing after several attempts. At this point, they pulled their site from Facebook and Instagram! Super scam!!!! As of 4/25 I have yet to receive anything! Requested a refund. Tracking doesn't work! It's coming, if it does, from China by boat! Could take months! Do not purchase from these scammers!
By Peter
Response from Lingoplugs· Apr 15, 2025
Hi Peter, We’re really sorry for the confusion and frustration this situation has caused. I just spoke with our warehouse manager, and they’ve been working hard to find reliable shipping options for Hawaii and Alaska. Since these areas are a bit more remote, we’ve done everything we can to make sure we can still deliver to you — and to all parts of the U.S. We’ve sent you a few emails updates during the process, including a message asking whether you'd like us to go ahead and ship your order despite the longer delivery time. We understand how that might have caused some confusion, and we truly apologize for the delay and lack of clarity. Please know our only intention was to make Lingo Plugs available to everyone, including those in harder-to-reach areas. We appreciate your patience, and despite the hiccup, we really hope you’ll enjoy your Lingo Plugs once they arrive! – Lina from Lingo Plugs Support Team 💬
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Apr 10, 2025
I ordered from Lingo Plugs on March 13
I ordered from Lingo Plugs on March 13. Received tracking information March 14 saying it’s on its way. That was the last tracking information. Have sent several emails and only hear that they are looking into it. It is now April 9th no product and no refund like I asked for. Awful
By Denise A.
Response from Lingoplugs· Apr 10, 2025
Hi Denise, We’re really sorry to hear about the delay and frustration — that’s absolutely not the experience we want to provide. I can’t see any order number attached here, so it’s difficult to look into your specific case from this review. Please reach out to our customer support team via Instagram, Facebook, or by email so we can get this sorted for you as quickly as possible. If there’s been a shipping issue, we’ll make sure you’re either refunded or sent the correct product right away. Thanks for your patience — we’ll make this right. – Lina from Lingo Plugs Support Team
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Apr 9, 2025
Same issue as others have posted
Same issue as others have posted. Waited 2 and a half weeks for two pair of language translating headphones and received 2 pair of $5 cheap Chinese headphones. Customer support is non-responsive. I need either a refund or the proper items delivered by the end of this week for I will be forced to take other action.
By David
Response from Lingoplugs· Apr 9, 2025
Hi David, We’re really sorry to hear about this experience — that’s definitely not what we want for our customers. We’ve tried checking our system but haven’t been able to locate your order or any previous messages. Could you please reach out to our customer support team through the contact form on our website and include your order number? If you’ve received the wrong items, we absolutely want to make it right as quickly as possible. Thanks for your patience — we’ll sort this out for you! – Lina from Lingo Plugs Support Team
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Apr 3, 2025
Useless and waste of money
Got lifetime warranty. Received an email to access it. Link does not work, so can't save warranty document. Downloaded Aicool app to my phone tried one time to register and got a message saying I had tried too many times and was blocked. Because I cannot link plugs to the app the translation feature will not work.
By Michael B.
Response from Lingoplugs· Apr 10, 2025
Hi Michael, Thanks for your feedback, and we're really sorry for the trouble you’ve had getting things set up. Please reach out to our customer support team — they’ll be able to provide you with a fresh code for the app if the original one didn’t work. As for the lifetime warranty, it’s not only sent via email but is also securely stored in our system, so you can rest assured it’s still valid. We apologise for any confusion around linking your Lingo Plugs to the app — we’ll make sure to help you get it all working properly. – Lina from Lingo Plugs Support Team
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Apr 2, 2025
This is s total scam Yes!
This is s total scam! What they sent was cheap earbuds you can get anywhere for under $5. No instruction. The item sent was not the item I ordered. Have not heard back from emails. Have called all day and up to 3:00 in the morning and number is always busy. It's interesting that they have not responded to negative reviews - now we know why.
By William C.
Response from Lingoplugs· Apr 10, 2025
Hi William, We’re really sorry to hear about this experience — it definitely doesn’t sound like you received the correct version of the Lingo Plugs. Please reach out to our customer support team via the contact form on our website. They’ll be able to sort this out and ensure you get the correct items. Just make sure to include your order number so they can assist you more quickly. We sincerely apologise for the mix-up and any frustration caused — let’s get this fixed for you right away. – Lina from Lingo Plugs Support Team
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Mar 28, 2025
Shitty af
Shitty af. I also received a banged up box with cheap headphones after waiting a long time for the order. It doesn’t look like the picture at all and are just below normal buds that don’t translate anything. SCAMMERS
By Jasmine
Response from Lingoplugs· Apr 9, 2025
Hi Jasmine, We're really sorry to hear this — it definitely sounds like you've received the wrong item, and that's not the experience we want anyone to have with Lingo Plugs. Thanks for flagging it. Please reach out to our support team through the contact form on our website with your order number, and we’ll take care of it as quickly as possible. We’ll make sure you either receive the correct item or get the issue resolved to your satisfaction. Appreciate your patience while we get this sorted. – Lina from Lingo Plugs Support Team
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Mar 27, 2025
I also received a banged up box that…
I also received a banged up box that was not what I ordered they were open stereo earbuds with poor mic quality. I have sent 3 emails with no reply.
By edward S.
Response from Lingoplugs· Apr 3, 2025
Hi Edward, We’re really sorry to hear about the issue with your order — that’s absolutely not the experience we want you to have. It sounds like there was a serious mix-up during the shipping process. Please get in touch with our customer support team through the contact form on our website and include your order number so we can investigate and resolve this for you as quickly as possible. We’ll make sure you receive the correct product or a proper resolution. Thanks for your patience — we’ll get this sorted right away. – Lina from Lingo Plugs Support Team
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Mar 27, 2025
Bait and switch
I received my order today. I ordered grey and white lingoplugs but received a banged up box of some cheap bluetooth open wear stereo headphones. Seems like a scam and I receive the wrong product. Hoping Lingoplugs corrects this asap! Nothing at all like what was pictured and described.
By Eddie R.
Response from Lingoplugs· Apr 9, 2025
Hi Eddie, We’re really sorry to hear about the issue with your order — that’s absolutely not the experience we want you to have. It sounds like there’s been a serious mix-up during the shipping process. Please get in touch with our customer support team through the contact form on our website and include your order number so we can sort this out for you as quickly as possible. We’ll make sure you receive the correct product or a proper resolution. Thanks for your patience — we’ll get this fixed right away. – Lina from Lingo Plugs Support Team
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