Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
520 reviews
Linens & HutchSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Linens & Hutch, our mission is to provide you with the highest quality bedding products at unbeatable prices. We back our products with a 100% money-back guarantee. If you're not completely satisfied with your purchase, our dedicated customer support team is here to ensure your satisfaction. OUR STORY NEW ARRIVALS BEST SELLERS BLOG
Linens & Hutch (linensandhutch.com) has 520 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 27 reviews with 4 stars · Clear filters
The product pleases me by its quality But I need to return the duplicate order. How do I do that? John F Anderson?
By John
Response from Linens & Hutch· Jan 28, 2025
Hey John! If you have a return you need to make, we're happy to help! Please send an email to [email protected] with your order info, and our CS team will take it from there! :)
I had an issue and with concerns regarding my order, Linens & Hutch had great Customer Service and is processing a refund. Based on that I am updating my review.
By Nichole
Response from Linens & Hutch· Jan 29, 2025
Hi Nichole, we're very sorry to hear that your order didn't work out for you, but we're thrilled that our CS team was able to make things right, thanks for giving us a try!
Nice patterns and colors, price good Hopefully it will not shrink when laundered like so many others.
By Terri
Response from Linens & Hutch· Jan 28, 2025
Thanks for your kind words, Terri! We recommend following the instructions provided on the wash tag for best results :)
I was impressed with the fast shipping. I do really like the items I ordered, they look great and the quality seems good. I’m just a little disappointed in how small the King size comforter is. It’s does not hang over the side of my bed they way most would want. Definitely not anything like the pictures. I would order this size for a Queen bed, maybe. Not sure I’d order a comforter for my King from here again.
By Jacque
Response from Linens & Hutch· Jan 27, 2025
Hi Jacque, we're very sorry that you're not completely satisfied with your purchase. We always recommend checking the dimensions of your mattress in comparison to the dimensions on our listings, as our products will fit all beds a bit differently. If you'd like to start a return, please send an email to [email protected], and our CS team will be happy to assist you!
I recently took advantage of a great sale and bought two sets of the 8 piece sheets and the 100% cotton duvet insert. Sheets are amazing and so is the quality of the insert. My reason for one star is that shipping took quite awhile and the insert is very thin. Dosnt look like the picture. I did try to “fluff” it as the sticker on the packaging says but it didn’t do any good. Pretty bummed it’s so thin.
By Nicole
Response from Linens & Hutch· Jan 27, 2025
Hi Nicole, thank you for your feedback! We apologize for the delay with your delivery, we did experience some difficulties due to weather in the area of our warehouse. Our duvet inserts would be considered medium weight, we apologize that it didn't meet your expectations. If you'd like to start a return, please send an email to [email protected], and our CS team will be happy to assist you!
Product arrived today and was very soft and pretty. Weight seems lighter than expected. Hope it works to keep warm.
By Cindy L.
Response from Linens & Hutch· Jan 24, 2025
Hi Cindy, thank you for sharing your feedback! Our comforters are considered medium-weight, but don't let that fool you- they're still super cozy! In the event that you need assistance with a return, please email us at [email protected] so that we can further assist you! :)
Fast delivery and wonderful product. Color was just as pictured. Thank you.
By sheryll M.
Response from Linens & Hutch· Jan 24, 2025
We're so happy to hear that you're loving what you ordered so far, and appreciate your feedback!
I'm thinking of sending it back. I just received my new comforter. Only complaint is that I thought it would be thicker. It's very thin. Supposed to be down alternative and it's flat as a pancake.
By Cg
Response from Linens & Hutch· Jan 24, 2025
Hiya, we're so sorry to hear that your order didn't meet all of your expectations! We pride ourselves on having the best customer service in the industry so please don't hesitate to contact us at [email protected] at your earliest convenience so we can make this right!
