Bad customer service
Bad customer service
By Allel B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
806 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Line2 adds a second phone line to your favorite mobile devices. Keep work calls and texts separate from personal ones. Do business on the run.
Line2 (line2.com) has 806 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
806 approved reviews, newest moderated first
Bad customer service
By Allel B.
Pricing is very competitive. Auto assistant has its limitations and is confusing to set up. Always need an area code, even to call down the street. Good solution for small office.
By Jason
Great Services when have enough credits to use
By Matthew P.
I want to start using this line but it is so disorganized here I don’t know what to do you send me back and forth to my email and except the receipt when I opened the account I don’t see how I can start making calls and to reinstate the password when I go to my email
By Vaia D.
My line2 is horrible.I have delays in getting calls,the app does not work. It is truly the worse service I have used.
By Susan W.
Terrible. It never works, and I have a new iPhone, and new MacBook, and it just never works, and I get errors when I try to update the App.
By James W.
The service at one time was great, Now they have hiden cost and the system does not work. have a hard time logging in, I use to recommend it to a lot of people. Can no longer recommend DO NOT PURCHASE
By F M.
I just wanted to open this number
By Akeem M.