Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
42 reviews
LimeLifeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At LimeLife, we empower people to achieve their goals and dreams and to inspire others to do the same. Our family-owned company was founded in 1952 to provide professional makeup to the stage and film industry. Now we are expanding our reach to help women and men everywhere look their best every day with our all natural skincare line and personalised makeup palettes.
LimeLife (limelifebyalcone.com) has 42 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
42 approved reviews, newest moderated first
I was able to get a replacement for my Duolab with no problem at all. I’m so very grateful! This company is just THE BEST in taking care of their customers and beauty guides! Thank you so much!!
By Peggy P.
Response from LimeLife· Feb 23, 2026
Peggy, We are so happy to hear your Duolab replacement was handled smoothly! We're happy you've chosen to shop and share LimeLife! We hope you have a beautiful day! Team LL
They were able to get my package to the right address in time, and they were able to update my account for me.
By Erin T.
Response from LimeLife· Feb 23, 2026
Hi Erin! Thanks so much for sharing your experience with our Customer Care team! We're glad that we could assist. We hope you enjoy your order! Best, Team LL
The customer service at LimeLife is amazing. They respond quickly and are very helpful. Nowadays, that’s rare. Thank you, Maria A. from LimeLife!
By RF
Response from LimeLife· Feb 23, 2026
RF, Thanks so much for sharing your positive experience! We are happy you have chosen to share this feedback with us and we will ensure that the review is shared with Maria A! All the best, Team LL
I want to give a huge shout out to Alex for helping me out with my account. I was having trouble with my password and I had to co tact him several times. He never got frustrated and was so very helpful and kind !! You don't see that much anymore . Alex you were amazing 👏 🤩 ❤️
By Vickie L.
Response from LimeLife· Feb 17, 2026
Vickie, Thank you so much for taking the time to share your experience! We'll make sure Alex sees this — he truly deserves the recognition. Going above and beyond to make sure our Beauty Guides feel supported is exactly what we strive for, and it's wonderful to hear that came through in every interaction. We're so glad you're back in your account and back to doing what you do best! ❤️Team LL
Do not work for this company They will make you spend money you cannot afford and then not pay you your commission Substandard products Rude and overbearing "leaders" who literally take no notice of what you need. Absolutely impossible to get your earnings and they do NOT support women who find themselves in Domestic violence situations. You can never get hold of anyone in consultant support and they cannot support consultants adequately in the UK. If you are not a big earner with a big house you are useless to them. They make false claims about how effective their products are and shout down anyone who asks difficult questions. Lots of hidden fees and lies. Disgraceful company.
By Nicky N.
Response from LimeLife· Feb 20, 2026
Dear Nichola, Thank you for taking the time to share your experience. We are truly sorry to hear that your time with LimeLife did not meet your expectations, and we understand how frustrating this situation must have been. After a thorough review of your account, we were unfortunately unable to verify your identity based on the information provided at registration. This is a required step in our process and one we are unable to waive, as it exists to protect both our Beauty Guides and the integrity of our platform. In an effort to resolve this matter as amicably as possible, we have issued a full refund of your purchase to your original payment method. We hope this goes some way toward a positive resolution. We wish you all the best. Team LL
Unauthorized charge on my card and No one will give me any assistance. I've reported them to the BBB and FBI.
By The_Salty_KING_WARD
Response from LimeLife· Dec 12, 2025
Hello, We sincerely apologize for the unauthorized charges on your card. This is not the experience we want for our customers. Our management team has attempted to reach out to you directly to resolve this matter, but we haven't received a response yet. We're committed to making this right and would appreciate the opportunity to assist you. Please check your email for our message, or feel free to contact us at [email protected] so we can help resolve this immediately. Thank you for bringing this to our attention.
I have been a beauty guide for many years, let me start with my obsession for the products, they are the best of the best, there truly is no comparison in my opinion to anything on the market, now pair that with the opportunity to make a income recommending products you love…it’s all around amazing!!!
By Thish H.
26 Years in Direct Sales - LimeLife is THE Best I've been in direct sales for 26 years, working with multiple companies including NuSkin, Mary Kay, and Southern Living at HOME. LimeLife is by far the best company I've ever partnered with. I've been with LimeLife for 3 years now, and what sets them apart is extraordinary: The Products: Clean beauty that actually works. EU-certified, free of parabens and phthalates - products I'm proud to share. Integrity That's Rare: LimeLife is the ONLY company I've worked with in over two decades that consistently does what it says it's going to do. No empty promises. Genuine Care: The authentic care for Beauty Guides and our businesses isn't just lip service. From the corporate team to the compensation plan, everything is designed to help us succeed. A Winning Culture: Since being acquired by L'Occitane, LimeLife has entered a new era. The leadership team actually listens, innovates, and creates opportunities for growth. The New Comp Plan: Game-changer. Fair, transparent, and truly rewarding. After 26 years, I finally found a company that treats this like the legitimate business opportunity it is. If you're considering LimeLife - whether as a customer or Beauty Guide - this is the real deal.
By Theda
