Great prices and quality
Great prices and quality
By Anna P.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
168 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's Residential and Commercial Lighting Experts. Certified lighting experts waiting to help you find the perfect fixture for your home.
Lighting New York (lightingnewyork.com) has 168 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
168 approved reviews, newest moderated first
Great prices and quality
By Anna P.
They do not honor manufacturer's lifetime warranties on clearance items and they don't disclose this. I tried to get warranty help with a clearance item that was defective from the beginning, all I got was a lengthy run around then an offer of store credit for the amount paid...as if I'd want to do business with them ever again? The main reason I purchased the item along with pricing was the stated lifetime warranty on the fan motor. If you care about a product's warranty that you're going to purchase, save yourself time and irritation and shop elsewhere.
By RedDogMa L.
Exceptional shopping experience after a disappointing one with a competitor. Fast, seamless, return policies clearly stated (we're ordering 2 items to see in person knowing we'll return one), live chat available, and very excited to receive the products! Will shop again.
By Katie
Absolutely outstanding customer service. If you have any questions about items on the site, don't hesitate to call. They answer the phone quickly and the representatives are so helpful. I just ordered Big Ass Haiku L ceiling fans. The prices here were significantly lower than on the manufacturer's site! If you call, you may even get an unadvertised sale price. Follow up has been excellent.
By K W.
Great website. Everything I've ordered has been in stock and shipped within a few days. When I've called customer service they were very helpful and efficient. When I'm working on design jobs, this is a great source for me.
By Rebecca D.
Excellent Customer Service! As a first-time buyer on this site, I could not be more pleased! Thank you!
By MMW
I had to return my first order because turned out to be wrong size. The return was easy with no charge. Initially the shipment came quickly, well packed and good quality. Found a replacement order which I had no problem with ordering from website
By Kate B.
When my order disappeared but they went to the trouble of finding it for me and emailing to me again... got a beautiful product for a good price!
By LOUISE C.