Shipping seems a bit slow
Great customer service. Shipping seems a bit slow, but that is to be expected due to the Covid pandemic.
By AlisonS
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
168 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's Residential and Commercial Lighting Experts. Certified lighting experts waiting to help you find the perfect fixture for your home.
Lighting New York (lightingnewyork.com) has 168 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
168 approved reviews, newest moderated first
Great customer service. Shipping seems a bit slow, but that is to be expected due to the Covid pandemic.
By AlisonS
a good company which responded to my email requests for a custom shipment of a single glass shade replacement for a fixture which I broke. the shade arrived well packaged and on time. Would buy from this company again
By Sir R.
After receiving defective item. They were ignorant and refused to refund. Terrible customer service. After 3 weeks when I disputed the cc charge they refunded.
By Customer
DON'T buy lighting from LightingNewYork.com Ugly lights. And if you even put a bulb in it to see if it works you are SOL and cannot return the fixture. We bought some "copper" lights that were nothing like copper (they were an unattractive muddy dark brown color) and looked like voodoo masks with two glaring eyes. They will not accept a return at all. See other honest reviews on FaceBook.
By Ann
Avoid this company. Very deceptive business practices, virtually non-existent customer service and very poor and unprofessional service once you get it! Go to lampsplus.com if you want a problem free purchase and return. I use them all the time w/my companies and they will shatter your expectations! Thanks for the grief, Lighting New York! You've lost a ton of referral business!
By joe B.
Super easy and quick delivery. Best of all great sales support!
By Mari Anne N.
Excellent discount on some ceiling lights and a pendant, with shipping faster than expected. Overall good experience.
By Janet Moore G.
I ordered three fans, down rods and two lights from this company. Not only was their shipping on time but their customer service was amazing. I love that fact that you email real people and get real people responses timely. The products we received for our new home were perfect and the prices were great! Thank you!
By Mik