Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
170 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unique wall sconces, media room lighting, night lights and exterior lighting for any home or office setting. Located in Austin, TX, we manufacture custom handcrafted lighting for any indoor or outdoor use.
Lightcrafters (lightcrafters.com) has 170 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
170 approved reviews, newest moderated first
Excellent sconces that exceeded our expectations!!! Really really well made!
By Mark E.
Response from Lightcrafters· Sep 22, 2020
Thank for your five star review Mark. I appreciate it very much. Meeting and exceeding my client’s expectations is always my goal. I’m glad you’re pleased. Kent Samuelson, Lightcrafters
Beautiful lights, very well-made, and responsive customer service. Great!
By Sarah
Response from Lightcrafters· Sep 21, 2020
Hi Sarah, Thank you for your order of our copper lights with the solid brass mounting hardware. That's a great selection for you setting by the ocean. I'm glad you are pleased and know you will enjoy them perhaps forever! All the best, Kent S
This lamp is absolutely exquisite in terms of both aesthetics and craftsmanship. It’s not only artistic, but functional as well, giving ample illumination on my porch.
By Jodi
Response from Lightcrafters· Sep 20, 2020
Thanks very much Jodi. Your title is a hoot! I hope you and you light fixture have a long, happy and wonderful relationship! Kent Samuelson
Lightcrafters folks were great to work with. They were communicative about shipping time and willing to expedite the process if needed. Our outdoor copper sconces are beautiful and of very high quality! Highly recommend. Thanks, Lightcrafters :)
By Emily C.
Response from Lightcrafters· Sep 18, 2020
Thanks for leaving your review Emily. I appreciate that and your business! Kent Samuelson, Lightcrafters
I highly recommend these sconces! The addition of the floating glass sconces to our covered entryway has taken a nice space and made it elegant. At night, the sconces produce a light pattern on the wall that is functional and artistic. Lightcrafters worked with us to make sure we received the sconces in time for our house project. They also clarified questions regarding the size of the sconce and its construction. Incredible customer service. I recommend spending time understanding the glass and metal options available, as well the different size options for the sconces. Consider contacting Lightcrafters to discuss how the size of the sconce impacts the light pattern made by the sconce at night. So many amazing options!
By Heather E.
Response from Lightcrafters· Sep 10, 2020
Thank you for your in depth review Heather and for your business. Your advice to speak with me is sound and valid. I'm always happy to speak with my clients to help come up with the best possible options for their individual tastes and needs. My website is chock full of options, perhaps too many, and can become overwhelming. My guidance is sometimes required. Thank you for adding your very positive and informative review. I'm proud of my five star ratings on Trustpilot, Google, Etsy, etc and endeavor to keep it that way! I'm very glad and grateful to add your review to the many others. Kent Samuelson Lightcrafters, Inc. [email protected]
very nice and good company.
By Malek R.
Response from Lightcrafters· Sep 10, 2020
Thank you Malek for taking the time to leave a review. I'm very pleased that you are pleased. Kent Samuelson Lightcrafters, Inc. [email protected]
Very pleased with lights. Beautiful craftsmanship and they arrived on time. Customer service was the BEST from order to delivery. Kent was very helpful and responsive in answering questions pre-order as well as keeping me informed as to the status of delivery. Wish I had more lights to replace outside so I could place another order!
By Chris K.
Response from Lightcrafters· Aug 18, 2020
Thanks very much Chris. I wish you could order more as well but I’m very grateful for your business and your awesome review! Enjoy!
Received our lights a few days earlier than expected and they were beautiful. I was on a tight timeline and emailed a couple times to confirm delivery. I got a personal email response to every one of my messages. I felt like I was doing business with a neighbor. Thank you for your superior service and awesome looking lights. They are perfect.
By David U.
Response from Lightcrafters· Jul 9, 2020
Wow, what an awesome review David! You know I've received tons of five star reviews (thankfully) but few as personal as yours. "Doing business with a neighbor", that struck me. I love that sentiment and hope all my clients feel similarly. From conversations with them I think many do, it's just not been expressed as such. I will say I've made a lot of friends doing what I love to do, and a many repeat customers in my 25 year career. I'm very grateful for their gratitude and trust. Thank you for expressing it so eloquently. Kent Samuelson
