Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
170 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Unique wall sconces, media room lighting, night lights and exterior lighting for any home or office setting. Located in Austin, TX, we manufacture custom handcrafted lighting for any indoor or outdoor use.
Lightcrafters (lightcrafters.com) has 170 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
170 approved reviews, newest moderated first
We needed the sconces sooner than the estimated shipping time predicted and Kent helped us out tremendously by expediting production. They arrived well packed and look outstanding. We highly recommend!!
By Sean
Response from Lightcrafters· Nov 29, 2020
I'm glad I, and my wonderful team here at Lightcrafters, could accommodate your needs. Happy to help. Kent Samuelson, Lightcrafters
The lights arrived in a timely manner and are BEAUTIFUL. They look just like the picture. We haven't hung them yet as the media room is still being built but I know they'll look amazing. Also loved the fact that the company reached out to me personally to introduce themselves. Made in the USA!
By Amy
Response from Lightcrafters· Nov 25, 2020
Awesome, I'm glad you're pleased Amy! Have a wonderful Thanksgiving, Kent Samuelson - Lightcrafters
Beautifully made lights perfect match to my mica copper lamps!
By Mary B.
Response from Lightcrafters· Nov 25, 2020
Thanks posting a review Mary. I appreciate it a lot. Kent Samuelson - LIghtcrafters
I saw these lights on the internet. Although I live in Atlantic Canada, I loved the Southwestern motif. The lights lived up to my expectations and more. High quality materials, first class design, and excellent workmanship. They arrived in New Brunswick, far from Texas in perfect condition. I will order from Lightcrafters again. I highly recommend their products.
By Peter C.
Response from Lightcrafters· Oct 30, 2020
Thanks. very much for your awesome review Peter. I'm happy to ship to our good friends in Canada. I actually package all our shipments myself and have very few arrive damaged. Additionally I primarily ship with used boxes and packing materials and pay for carbon neutral shipping. Just doing my part to help the environment ;) Thanks again. I'm glad you're happy with your purchase, Kent Samuelson Lightcrafters
Very good customer service and excellent product.
By Josh Y.
Response from Lightcrafters· Oct 26, 2020
Thanks Josh. You were a pleasure to work with. I'm glad you're pleased. Kent Samuelson, Lightcrafters
The customer service and product quality were fantastic. We had an issue where our lights were missed in production after the order. When I emailed and questioned my concerns were addressed immediately that they pushed the order through production right away and had them shipped to me within days. Love this customer service. The Mottled copper wall sconces are beautiful and great quality in our home theater. I would definitely order again and would highly recommend products from this company.
By Aaron P.
Response from Lightcrafters· Oct 30, 2020
Thanks very much Aaron for your review and your understanding of our oversight. We try to get everything 100% but sometimes we slip up. I'm glad we could remedy it promptly for you. Kent Samuelson Lightcrafters
The sconces are beautiful. Kent is a very talented artist. You will not be disappointed with his creations. The sconces were extremely well packed and arrived when promised. Highly recommended!
By Gary P.
Response from Lightcrafters· Oct 13, 2020
Thanks Gary. You rock!
Kent and Team are fantastic, customer service and quality is top notch. I highly recommend Kent and Team at Lightcrafters.
By Jeff J.
Response from Lightcrafters· Oct 7, 2020
Thanks for leaving a review Jeff. You were great to work with and I'm glad we met your expectations. I appreciate your good communication with me. Kent Samuelson, Lightcrafters
