Lift DownReviews of liftdown.com

Response from Lift Down· Nov 18, 2024

Hi Danny, Thank you for the feedback, we appreciate it! - Tarrik

Response from Lift Down· Nov 18, 2024

Hi Michael, Thanks so much for the kind feedback! - Tarrik

Response from Lift Down· Nov 18, 2024

Hi Scott, Thank you for sharing your feedback, and we truly appreciate your loyalty as a long-time customer of Lift Down. We’re sorry to hear you may have received a defective product. All Lift Down caps undergo a rigorous quality check to meet our high standards. While we strive to maintain consistent sizing across every cap, minor variations can occur due to the manual aspects of the manufacturing process. Please reach out to our support team, and we’ll gladly replace your order. - Tarrik

Response from Lift Down· Nov 18, 2024

Hey Craig, We appreciate your feedback! Stay tuned—new Classic Cap colors are coming soon! - Tarrik

Response from Lift Down· Nov 18, 2024

Hi Deren, Thank you for the feedback! We appreciate it. - Tarrik

Response from Lift Down· Nov 18, 2024

Hi Philip, Thanks for your feedback! Stay tuned—new wool cap colors are coming soon! - Tarrik

Response from Lift Down· Nov 18, 2024

Hi Charles, We’re sorry to hear about your delivery experience. Most of our orders are shipped via USPS or UPS, and we work closely with our shipping partners to ensure a fast, seamless process. However, delays can occur during this time of year due to the high volume of shipments. Please reach out to our support team so we can make this right for you! - Tarrik

Response from Lift Down· Nov 18, 2024

Hi Bridget, I’m sorry to hear you’re not satisfied with your order. We do clarify that our wool hats are made with 100% wool on the exterior, while the interior features a blend of wool, cotton, and nylon. This blend is designed to ensure durability and maintain the hat’s structure. If you have any further questions, please don’t hesitate to contact our support team.