Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
789 reviews
Lift DownSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Quality First Lift Down was founded in 2019 to challenge the headwear status quo. We create colorful, unbranded headwear that complements your outfit without acting as a billboard. Each piece is crafted with a commitment to quality, made to be a staple in your wardrobe. Why Color Matters Color is our guiding star. We curate timeless silhouettes with standout hues that feel both familiar and fresh. By blending customer feedback with our design research, we build a color palette that helps you express your style effortlessly. Our Community We’re inspired by you. At Lift Down, we design headwear that celebrates individuality. Your feedback helps us refine our offerings, ensuring we always provide hats that fit your needs and style. Together, we build a brand focused on timeless, quality design. Discover your next favorite hat at Lift Down—where quality, design, and color come together for a perfect fit, every time.
Lift Down (liftdown.com) has 789 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
789 approved reviews, newest moderated first
It took waaaay to long to get that hat!!!!! Weeks not days!
By Roger B.
Response from Lift Down· Nov 20, 2024
Hi Roger, We sincerely apologize for the delay. The Small Classic Caps were on pre-order, and unfortunately, UPS experienced shipping delays during transit. If you place another order in the future, please contact our support team, and we’ll be happy to offer complimentary 2-day express shipping. - Tarrik
As advertised and on time
By William C.
Response from Lift Down· Nov 20, 2024
Hi William, Thank you for the feedback! - Tarrik
Cheaply made…really disappointing.
By C S.
Response from Lift Down· Nov 20, 2024
Hi there, We’re sorry to hear that your order didn’t meet your expectations. We’d love the opportunity to make it right. Please contact our support team to explore exchanging your hats for a style of your choice. - Tarrik
Excellent service, great hat, fast delivery.
By David L.
Response from Lift Down· Nov 20, 2024
Hi David, Thank you for the feedback, we appreciate it! - Tarrik
Great hat! Just as expected!
By D C.
Shipment arrived in good condition & timely. Quality product & selection. Very pleased. Thank you.
By Steven
I had a problem with the size being too large even though my measurement matched for ordering x-large. The rep understood my dilemma with having a very large hat and was able to quickly replace the hat with a standard size. Very helpful and accommodating.
By MAQ
The size small hat fit me perfectly,they came in timely manner and are very high quality. I asked for more for Christmas
By Connie L.
