My husband loves your unstructured…
My husband loves your unstructured hats. They are soft, fit well and come in so many colors
By Cindy J.
Response from Lift Down· Nov 22, 2024
Hi Cindy, Thank you for this great feedback! - Tarrik
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
789 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Quality First Lift Down was founded in 2019 to challenge the headwear status quo. We create colorful, unbranded headwear that complements your outfit without acting as a billboard. Each piece is crafted with a commitment to quality, made to be a staple in your wardrobe. Why Color Matters Color is our guiding star. We curate timeless silhouettes with standout hues that feel both familiar and fresh. By blending customer feedback with our design research, we build a color palette that helps you express your style effortlessly. Our Community We’re inspired by you. At Lift Down, we design headwear that celebrates individuality. Your feedback helps us refine our offerings, ensuring we always provide hats that fit your needs and style. Together, we build a brand focused on timeless, quality design. Discover your next favorite hat at Lift Down—where quality, design, and color come together for a perfect fit, every time.
Lift Down (liftdown.com) has 789 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
789 approved reviews, newest moderated first
My husband loves your unstructured hats. They are soft, fit well and come in so many colors
By Cindy J.
Response from Lift Down· Nov 22, 2024
Hi Cindy, Thank you for this great feedback! - Tarrik
I loved the options...3 different sizes and many colors to pick from. I love a good sale and I hit it right in that department. The hats arrived in a timely manner and they all looked great. Thank you Lift Down!
By New England M.
Response from Lift Down· Nov 22, 2024
Hi there, Thank you for your kind words! We're thrilled you enjoyed the variety and found a great deal. It’s wonderful to hear the hats arrived on time and met your expectations. We appreciate your support! - Tarrik
HORRIFIC HATS. DO NOT FIT NORMAL HEAD SHAPE. LOOK AT THE PICS OF PEOPLE IN THEM. THEY HAVE ALL THIS EXTRA FABRIC ON THE TOP AND LOOK WEIRD. THEY DONT TELL YOU ABOUT THE 15% RESTOCKING FEE AND $8 SHIPPING CHARGE. I SPENT $60 AND PROMPTLY RETURNED THEM AND THEY ARE TRYING TO REFUND ME ABOUT HALF OF WHAT I PAID. HORRIBLE COMPANY.
By CJMB
Response from Lift Down· Nov 22, 2024
Hi there, We're sorry to hear that the hats you purchased didn’t meet your expectations. If the cap’s panels don’t fit well, we usually recommend sizing down for a better fit. Regarding your return, you shouldn’t be charged the amount mentioned. Please contact our support team and reference this conversation—we’ll resolve it promptly - Tarrik
Just ok, cap material good, but the sides kinda push out giving a look I don’t care for
By Kenneth B.
Response from Lift Down· Nov 22, 2024
Hi Kenneth, Thank you for your feedback! We’re glad to hear you liked the cap material. If the sides are pushing out, we recommend sizing down, as this usually provides a better fit. Feel free to reach out to our support team for an exchange—we’re happy to help! - Tarrik
Love the hats! Thanks
By Jane B.
I have trouble finding small hats, but yours are perfect! Good quality and my order came promptly.
By Nicholas S.
Response from Lift Down· Nov 22, 2024
Hi Nicholas, Thank you for your kind feedback! We're thrilled to hear that our Small Classic Caps, our latest size addition, fit you perfectly - Tarrik
We love these hats and their colors
By David C.
Response from Lift Down· Nov 22, 2024
Hi David, Thank you for the kind feedback. New colors will be introduced soon. Stay tuned! - Tarrik
Fast shipping and nice hats!
By Cory R.
Response from Lift Down· Nov 22, 2024
Hi Cory, Thank you for the feedback, we appreciate it. - Tarrik