Much better than alot
Like the style, easy to adjust to fit, like colors
By Bob
Response from Lift Down· Feb 11, 2025
Hi Bob, Glad you’re loving the style and fit! Appreciate your support. - Tarrik
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
789 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Quality First Lift Down was founded in 2019 to challenge the headwear status quo. We create colorful, unbranded headwear that complements your outfit without acting as a billboard. Each piece is crafted with a commitment to quality, made to be a staple in your wardrobe. Why Color Matters Color is our guiding star. We curate timeless silhouettes with standout hues that feel both familiar and fresh. By blending customer feedback with our design research, we build a color palette that helps you express your style effortlessly. Our Community We’re inspired by you. At Lift Down, we design headwear that celebrates individuality. Your feedback helps us refine our offerings, ensuring we always provide hats that fit your needs and style. Together, we build a brand focused on timeless, quality design. Discover your next favorite hat at Lift Down—where quality, design, and color come together for a perfect fit, every time.
Lift Down (liftdown.com) has 789 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
789 approved reviews, newest moderated first
Like the style, easy to adjust to fit, like colors
By Bob
Response from Lift Down· Feb 11, 2025
Hi Bob, Glad you’re loving the style and fit! Appreciate your support. - Tarrik
I have a small head and the small fits great! Love the classic style. No more trying on BB hats in stores and hoping they fit. Received in a timely fashion. No problems
By Sue Z.
Response from Lift Down· Feb 11, 2025
Hi Sue, Glad to hear the small fits perfectly! Appreciate your support and happy we could make hat shopping easier for you. Enjoy your new cap! - Tarrik
Such cute hats and they are well made!! I am enjoying having them in several colors.
By Pam
Response from Lift Down· Feb 11, 2025
Hi Pam, Love to hear that you're enjoying them in multiple colors! Appreciate your support :) - Tarrik
Very good hats
By Anthony
It's an excellent hat. Great color options
By MICHAELMANNION
"Reply from Lift Down Updated an hour ago Hi there, Sorry to hear about the delay with your order. While carriers like USPS, UPS, and FedEx occasionally encounter delivery issues, this is rare. When it does happen, we prioritize reshipping orders as quickly as possible with expedited shipping. As I do not have your information, please email as soon as possible and we'll take it from there" Your company has sent me this exact email twice, I resent my address, and it still has not shipped to this date (ordered 3 weeks ago ) I am asking for the 3rd time for a refund.
By HSSeattle
Response from Lift Down· Feb 5, 2025
Hi there, I am not sure which person you're referring to as there is no order information tied to this review. If you emailed our customer service team, they will be assisting you within 12-24 hours. - Tarrik
I have had 4 emails back and forth already for a simple return. You have to expect people shopping online to return . what a waste of time..
By Jonathan
Response from Lift Down· Feb 5, 2025
Hi Jonathan, Apologies for the inconvenience. Our customer support team is instructed to inform customers about our free size exchange option, as most who like the cap but receive the wrong size prefer to exchange rather than return. I understand this has been frustrating for you. I’ll reach out to you separately to gather your feedback on this process and ensure your return request is completed as soon as possible. - Tarrik
Great service, and fast delivery,caps were in wonderful colors,and have NO annoying logos. well worrth buying and wearing.
By Chuck