Your people were courteous
Your people were courteous, arrived on time, were very nest,completed the job on time at the quoted price. Roy Robillard
By Roy R.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,156 reviews
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Stair LiftsStair Lift CostWheelchair RampsWheelchair LiftsHome ElevatorsTransfer AidsLive. Life. Independently. Lifeway Mobility offers a variety of mobility and accessibility solutions to improve safety and provide independence for individuals with limited mobility in California, the Mid-Atlantic, Midwest, Rocky Mountain region, Southeast, and Southern New England. At Lifeway Mobility, our primary goal is to understand the accessibility needs of our customers and their caregivers and then to identify the appropriate solutions that will meet those needs. We provide stair lifts, wheelchair ramps & lifts, and transfer aid solutions in all locations, residential elevators, and bathroom modifications in select locations. Lifeway Mobility strives to provide every customer with a 5-star experience, from initial contact to installation. Our local teams also offer service installation, so you'll always have someone to call should you run into any issues. We're proud to be recognized as the "Best Stair Lift Company" by the National Council on Aging & US News and have a 4.8/5 rating with over 10,000 reviews and counting from real customers across the U.S. For additional reviews specific to our two core main products, please use the links below. Stair Lift Reviews: https://www.lifewaymobility.com/stair-lift-reviews/Wheelchair Ramp Reviews: https://www.lifewaymobility.com/wheelchair-ramp-reviews/Home Elevator Reviews: https://www.lifewaymobility.com/home-elevator-reviews/ You'll also find video testimonials, where customers share how their accessibility solution from Lifeway Mobility improved life at home and has changed their lives for the better. To schedule a free consultation, please contact us directly or visit our website. We look forward to helping you and/or your loved ones live life independently.
Lifeway Mobility (lifewaymobility.com) has 3,156 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,156 approved reviews, newest moderated first
Your people were courteous, arrived on time, were very nest,completed the job on time at the quoted price. Roy Robillard
By Roy R.
Great people to do work with.
By Helen R.
Response from Lifeway Mobility· Aug 10, 2020
Thank you so much for the 5* review!
Wally did a fantastic job installing our new stair lift he was very efficient and was always prompt to come to do the job. He explained very well how to use a stair lift and made sure that it was working before he left. He was very pleasant and I would recommend him to install any stair lift
By Susan Y.
Fabulous chair lift!!! !Easy to operate. Because of the chair lift my mother is able to stay in her own home. I highly recommend Extended Home Living to anyone considering a chair lift. The staff and installers are super !!!! Thank you,
By Barbara H.
Response from Lifeway Mobility· Jul 21, 2020
Thanks so much for the positive review and recommendation! We're honored to have helped your mom be able to remain safe and independent at home.
The installer was very knowageable & did a great job.
By Doris K.
Response from Lifeway Mobility· Jul 21, 2020
Thanks for the 5* review!
Jim, my service technician, was great. He diagnosed the problem and got my stairlift going again. The downside was a four day wait for service. I understand the unique situation the Covid-19 has created but if I were fully disabled a four day wait for service would be disastrous. Hopefully this is just a temporary situation and not a new way of business.
By Bernadette
Response from Lifeway Mobility· Jul 21, 2020
Hi Bernadette, Thank you for your feedback and for choosing Lifeway. We appreciate your patience and apologize for the longer than normal wait time. As you mention in your review, COVID has had an impact on our staffing and scheduling and we are confident that will diminish once this crisis is behind us. Please feel free to contact me directly with any concerns. Regards, John Burfield 847-772-8041 Lifeway Mobility
Everyone has heard of the other national chairlift company. When it came time for me to get a chair lift for my dad to take him in and out of his house, I found Lifeway. As a company they are actually more "National" than I thought, however the local branch was literally local. Next town over. The people we dealt with? Local. It may not seem like a big deal. But I think we all have purchased items that came through Amazon or another clearinghouse, where there was no local agent when trouble occurred. Matt Randazzo was our salesperson and he was fabulous. He was polite, he was funny, and I think anyone who has had to deal with an aging and ailing parent or spouse knows how important a sense of humor is. He literally talked me off of getting an additional feature. (I don't remember what it was, but clearly, no one missed it!) And for all I know, this is part of his salesperson training. They came, they installed in about 2 hours. The guys were also wonderful. And then, a year later, my dad moved to an assisted living facility. And a few months later I sold his house. I contacted Lifeway, and Matt again came to MY house to determine if that chairlift would work in my cape. And it did. They took it away and stored it and then reinstalled about a month later. It cost about $!,!00 bucks. THe young men that came---one was Joshua and one was Jorge--worked like dogs. My dad's house was a giant contempo cape, and mine is a 1950s one. It required removing doors and handrailings. ANd Josh was like we didn't know we had to remove a door, and I was expecting an additional charge. And I said Matt knew, Matt told us the door would have to come off. All of the original install is expensive. I went for the holds 400 pounds version, but the 300 pound one is not that much less expensive. THe total for my dad was around five grand, which sounds heinous, but is no worse than the OTHER company. When you think about it, a chairlift is essentially a personal elevator built custom to your house. Five thousand is not so bad. Also, I think some people may be able to get assistance with the cost. Use Lifeway Mobility. They are wonderful!
By Gretchen A.
Bathroom remodel was great from start to finish! Would highly recommend.
By Kelly