Life Time FitnessReviews of lifetimefitness.com

garden city life time is a nice gym BUT its management is BAD.GARBAGE. When you go to become a member, they treat you like a king, but when you go to cancel, they treat you as a despicable person. Despite the fact that I informed them by e-mail 1 month ago and they said that we are canceling immediately, they charged my account with the monthly fee. both 2 months in a row. I am mailing and writing to the person I received confirmation from, please return my money,His answer is" there is nothing to enlarge. "After 10 days, they only returned one of them. When I return for the second one, the same attitude continues. You cannot insult me ​​with my money. be ashamed.

Its Literally impossible to cancel your membership - even during COVID. $288 has been taken out of my account each month since January. I have emailed the GM, called numerous times, filed disputes with my credit card company, NO RESPONSE. Nothing. Today, my credit card company (who always answers when I call) helped me to put a block on their charges -- but I would really like to have my contract canceled. I wonder if poor reviews will get me a call back or an email or any form of communication....? Never wanted to go that route but I am at a loss. Its sad.

I have life fitness tread mill that was barely used for 3 months . It started giving speed stall error. They sent the technician twice and he changed the board which did not fix the problem. Now life fitness customer says that its not covered in warranty. I have to pay $100 for technician to come and then another 115 for each hour of labor and $615 for the console. My advice is to stay away from life fitness products.

We had try membership for two months last summer and then cancelled. Recently I found that the company had been continuously charging me membership fees. Called their representative and she told me my membership was not cancelled but only put on hold so after 6 months they automatically renewed. So I had been charged for several months without notice. I asked her to cancel it but she required me to go to their facility to cancel it in person, and the cancellation does not take effective immediately so I was charged one more month. Beware of the membership trap! It is a legal robbery.

I have been a member of Lifetime Fitness since I moved to Minnesota. I recently moved to Minnetonka and thought I would check this location out to see if I wanted to upgrade. I've been using fitness centers for half my life, and last night when I went to check it out, I had, without a doubt, the absolute worst experience I've ever had at a fitness center in my life. Not only do they have very limited equipment and a closed-off layout, but the staff at the front counter was very rude. However, this wasn't the worst of my worries. As I was working out, I was followed by staff the entire time, as if I was doing something illegal. When I had changed out of my gym shoes and gotten ready to leave, I had three staff members following me, making sure I got into my car, and walking behind me to be sure that I left the lot. I actually still can't believe this happened. Not only will I never go back due to how uncomfortable this made me, but the overall feel of this gym was quite pretentious. If you are thinking of upgrading to this level of Lifetime, please try the Minneapolis location, as the staff is much kinder and they make you feel like your money and your business is welcome. There is no rating low enough to describe my experience at the Eden Prairie location. Other locations are great, with friendly service. Overall it's probably a good company, but this location left a bitter taste in my mouth. As for just the Eden Prairie gym, I award them no points, and God have mercy on their soul.