Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
LifeStationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
Thomas was very good at answering questions. Was very informative and knowledgeable.
By Barbara
Response from LifeStation· Jun 23, 2025
We're glad to hear that Thomas was informative, knowledgeable, and able to answer all your questions. We’ll be sure to share your feedback with him! Thank you for the 5-star review!
Rep was very freindly and professional and also very knowledgable Top of my list.
By customer
Response from LifeStation· Jun 20, 2025
We're glad to hear you enjoyed your experience. Thank you for the 5-stars.
I was told a price I get my statement from the bank I been paying $176dollar that was wrong of you all
By customer
Response from LifeStation· Jun 20, 2025
Thank you for bringing this to our attention. We understand your frustration and apologize for any confusion regarding the charges. We attempted to reach you and left a voicemail so we could discuss this directly. Please give us a call at your earliest convenience.
The customer service was simply amazing.
By customer
Response from LifeStation· Jun 20, 2025
Thanks for the 5-stars and for taking the time to leave feedback!
Customer service went out of his way to find me a plan that would work for me.
By Heather G J.
Response from LifeStation· Jun 20, 2025
Thank you for sharing your experience! We're so glad to hear that our customer service representative went the extra mile to find a plan that fit your needs. Your satisfaction is our top priority, and we're always here to help.
Easy no problems
By GG
Response from LifeStation· Jun 20, 2025
Thank you for taking the time to leave a 5-star review!
Professional Friendly Knowledgeable Easy to understand
By customer
Response from LifeStation· Jun 20, 2025
Thank you for the 5-star review!
They were very helpful, answered all my questions & patient with my grandson making noise in the background
By Criss
Response from LifeStation· Jun 20, 2025
We're so glad to hear that our representative was helpful, answered all your questions, and remained patient, even with your grandson adding a little background soundtrack! We're always here to support you in a caring and understanding way. Thank you for the 5-star review!
