Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
LifeStationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
Customer Service agents are extremely nice and informative. Thank you, Sherrie.
By Esther W.
Response from LifeStation· Jul 24, 2025
We're so happy to hear that you had a positive experience with our Customer Service team. We'll be sure to pass your kind words along to Sherrie—she’ll appreciate it! Thank you for the 5-star review!
Working with Christina was a wonderful experience. She was extremely helpful in giving me the information and answering all my questions. She was a pleasure to talk to and her advice was helpful.
By Sherri M.
Response from LifeStation· Jul 24, 2025
We're so glad to hear that working with Christina was a great experience. It's wonderful to know she was helpful, informative, and a pleasure to speak with. We'll be sure to share your feedback with her!
Patient and answered questions
By customer
Response from LifeStation· Jul 22, 2025
Thank you for taking the time to leave a 5-star review!
Wonderful customer service from Frankie! He made the process very understandable and answered any questions I had.
By Joann G.
Response from LifeStation· Jul 22, 2025
Thank you for the 5-star review! We're thrilled to hear that Frankie provided you with wonderful customer service and made everything easy to understand. We’ll be sure to share your feedback with him!
Thomas was very helpful and polite
By customer
Response from LifeStation· Jul 22, 2025
We're so glad to hear that Thomas was helpful and polite during your interaction. We'll be sure to pass along your kind words! Thank you for the review!
Tom was amazing!!! He reviewed everything with me. I normally don’t make an on the spot purchase but I was very pleased with what i was getting and the price seemed reasonable. My safety of course is most important. I haven’t received the equipment yet but look forward to its receipt.
By Valued C.
Response from LifeStation· Jul 21, 2025
Thank you for sharing your experience! We're thrilled to hear that Tom took the time to review everything with you and made you feel comfortable with your decision. Your safety is our top priority, and we’re so glad you felt confident moving forward. We hope you love the equipment once it arrives. Thank you for the 5-star review!
I liked that it had good reviews on Consumer reports and that the salesman was not pushy, just super friendly.
By yvonne
Response from LifeStation· Jul 21, 2025
Thank you for your feedback! We're so glad you found the reviews on Consumer Reports helpful and had a positive experience with our representative. We pride ourselves on providing friendly, no-pressure service, so it’s great to hear that came through!
Sales Rep was very nice and informative.
By Brenda
Response from LifeStation· Jul 18, 2025
We appreciate you taking the time to leave a review. It's great to hear our representative provided helpful information and made the experience a pleasant one.
