Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
LifeStationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
When I was talking to the representative on the phone we both had understood each other and he found me a great plan.
By Eleanor C.
Response from LifeStation· Dec 17, 2025
Thank you for the wonderful review! It’s our pleasure to assist you, and we’re thrilled that you’re satisfied with our service. We’re here whenever you need us.
Sherry, patiently explained the plan and options to me. The additional information was very helpful in making choices. I felt like I could trust her as she reviewed the options and upgrades.
By Dr. B. L. Y.
Response from LifeStation· Dec 17, 2025
Thank you so much for your kind words! We’re thrilled to hear Sherry made such a positive impact. We’ll be sure to pass along your praise!
Great customer service! Very knowledgeable about the different kind of services. I would give a 5 star rating!
By Irene F.
Response from LifeStation· Dec 17, 2025
We're so grateful for your positive review! It's customers like you that make our job so rewarding.
I spoke with 3 agents. They all resolved their part of my multiple issues. As a long-term client I was able to get a discount, as well as a new account for my husband.
By Suzanne G.
Response from LifeStation· Dec 16, 2025
Thank you for the wonderful review! It’s our pleasure to assist you, and we’re thrilled that you’re satisfied with our service. We’re here whenever you need us.
Ben was extremely knowledgeable and helpful
By Lynn Dickson for my M.
Response from LifeStation· Dec 16, 2025
We're delighted that Ben left a positive impression on you! Your feedback will motivate them to continue delivering excellence.
My representative, Ben, helped in making my decision. He was very helpful and understanding without being pushy. I spoke with him several times and appreciated his help so much. He was able to answer all my questions and gave me the comfort in picking a company and device.
By customer
Response from LifeStation· Dec 15, 2025
Thank you for the glowing review! It’s wonderful to hear Ben exceeded your expectations. We’ll share your feedback with them
I spoke with Christina and she was extremely knowledgeable, helpful and very pleasant. Completely thorough with how the system worked etc. !!
By Lu Ann & Curt P.
Response from LifeStation· Dec 13, 2025
Your 5-star review made our day! We’re so glad Christina could assist you effectively. Thank you for the great feedback!
I felt very comfortable with the representative and he answered all my questions with confidence. His name was Justin.
By customer
Response from LifeStation· Dec 13, 2025
Your 5-star review means a lot to us! We’re excited that Justin could make a positive impact. Thanks for recognizing their great work!
