Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
LifeStationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
The rep that helped me was Thomas. He was extremely knowledgeable, patient, friendly & helpful. He explained everything slowly & detailed & made everything easy & fast.
By customer Elizabeth D.
Response from LifeStation· Oct 2, 2025
Thank you for sharing your experience. It’s great to hear that Thomas was knowledgeable, patient, and friendly, and that he made the process clear, easy, and efficient.
Frankie was fantsastic - knowledgeable, friendly, and quick
By customer
Response from LifeStation· Oct 2, 2025
Thank you for sharing your experience. It’s wonderful to hear that Frankie provided friendly, knowledgeable, and efficient support. We’ll be sure to pass along your kind words to him.
I'm so sorry that I did not remember the young ladies name that I talked to. She was so helpful and sweet.
By customerShirley D.
Response from LifeStation· Oct 2, 2025
Thank you for your feedback. We're glad our team member made such a positive impression with their patience and kindness—this is the type of experience we strive to provide.
CUS SRV REP , Maria, knew her stuff! Very pleasant voice, not pushy. Answered all my questions. Pleasant experience. Your pricing is competitive.
By Patricia A.
Response from LifeStation· Oct 2, 2025
Thank you for your review. It’s great to hear Maria provided clear answers and a positive, pressure-free experience, along with pricing that met your expectations. We'll be sure to share your kind words with her.
The agent that I had was very patient and did not rush me as I looked through all the different products. He also answered all of my questions.
By customer
Response from LifeStation· Oct 2, 2025
Thank you for sharing your feedback. It’s wonderful to know our team member was patient, thorough, and ensured you had the time you needed to explore the options.
Customer representative
By customer
Response from LifeStation· Oct 2, 2025
Thank you for the 5-stars!
The person we talked to was very helpful and explained everything so we could understand everything.
By Richard
Response from LifeStation· Oct 2, 2025
We’re glad to hear our team member took the time to explain everything clearly and make the process easy to understand. Thank you for the 5-stars!
Were very helpful and answered all my questions. Had patience to explain the process to me.They even answered a few questions I had not thought of.
By Rose T.
Response from LifeStation· Oct 2, 2025
Thank you for sharing your experience. It’s wonderful to hear our team not only answered your questions but also anticipated concerns and guided you through the process with patience and care.
