Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
LifeStationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
My father had an incident where he couldn’t get up in the middle the night. A man and a woman responded and help to get him safely back into bed.
By Harrisburg P.
Response from LifeStation· May 29, 2018
We are glad that we were able to help your father. Thank you for the review.
Good service but would be nice if it were more mobile and able to work off satellite
By Barb R.
Response from LifeStation· May 29, 2018
Thank you for the review Barb. We do have a mobile system available, and it uses a combination of Wifi and Satellite tracking in order to make sure we are aware of your location when an emergency occurs. Feel free to call our 24/7 customer service line at 800.998.2400 if you have more questions.
I feel Safer with Lifestation.
By Daniel I.
Response from LifeStation· May 29, 2018
Thank you Daniel!
The service seems to be very good but the GPS locator leaves a little to be desired. I did a test from my Indy home and they used GPS to locate me. Unfortunately, the locator had me two houses away.
By Ronald N.
Response from LifeStation· May 29, 2018
Thank you for taking the time to write a review Ronald. I would recommend calling our 24/7 customer service line at 800.998.2400 to make sure that your GPS system is working properly.
The price is great and the operators are friendly and attentive.
By A.G T.
Response from LifeStation· May 29, 2018
Thank you for taking the time to write a review Todd!
My Mom has had to use her Life Station button several times & once it saved her life! Very friendly and get help immediately, as well as notify me. Switched from Life Alert ( bad experience ) to Life Station and are extremely pleased. THANK YOU!
By Elaine W.
Response from LifeStation· May 29, 2018
I am sorry to hear that you had a bad experience with another company, but i am glad that you made the choice to switch to Lifestation. We try and ensure that every customer is properly taken care of so that if something happens to your mother, though we hope it never would, we will be able to provide the best help possible. Thank you for the review Elaine!
I had nothing but "HORRIBLE" experiences with my Lifestation Unit. everytime there was a Thunderstorm, Power Outage or Electrical Glitch my Lifestation would malfunction and even knock out our Wireless internet ISP connection to the point that Our ISP Provider would have to make an Office Visit to get our business equipment back online. We have a 3 Acre Yard but with Lifestation I was limited to 50 Feet from the base or I'd loose my protection. All Around, I would think long and hard before I'd sign-up for a Lifestation again. JM
By James & Crystal McGovern w/ O.
Response from LifeStation· May 29, 2018
I am sorry to hear about that James. For something that would work around the entirety of the yard, i would recommend one of our devices with GPS as they work across the country in any location. Furthermore it sounds as though you are having problems with your base unit. Please call our 24/7 customer service line at 800.998.2400 and let's see how we can help you with your system
Excellent and prompt service as well as professional customer service.
By Debbie H.
Response from LifeStation· May 29, 2018
Thanks Debbie!
