LifeStationReviews of lifestation.com

I called to have new unit sent ours wasn't working. They sent new unit failed again after 6 months. Very disturbing as my father needs the unit. Now I am paying $22.00 shipping to return a unit that doesn't work better than the last one. Their equipment is very old, outdated and may be why it doesn't work.

The fire fighters couldn't get the key box open and I couldn't either. If I hadn't shown up, they would have broken down our front door. Not good.

Works very good. I would recommend this product.

I got this service for my mother who is 88 year young, living alone and I am stress free knowing that help is a fingertip away.

Great service!

Great company. I got the life alert system for my mother who had it for 3 years before she passed away. Always had great response every time my mother had to activate it. Not to mention all the times she didn't know she has pushed the button. So when my father needed a system I contacted the same one. He has had to use it many times with a prompt response. The company sends an email to me when it's been pushed since either don't live close by. Sometimes I get notified by them before family called me. My mother counted on that button since she lived alone and now my dad does

Have not had an emergency but every time I test the unit it works and I get a quick response.

I ordered LifeStation for my Dad, and it worked great. The problem was after he passed away: they continue to charge (after you notify them to cancel) until the unit is received at their return center. This was not mentioned to me when I called to cancel and get the return address ... and I can't find it posted anywhere on their website (there is so much going on after a death; quickly sending back this unit is NOT a priority). Then, when they did receive the unit, they claimed I had not returned the Help Button Pendant, and charged another $50. I did put it in the return box (which I got a tracking # for), but it's my word against theirs, and I lose. I really can't recommend the company, even though the product and monitoring are good, because it appears some questionable practices/tactics are used to extract more $$ when the service is no longer needed.