Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
LifeStationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
This service is awesome. The people that I have been in contact with are always professional, kind and caring. I have hit the button accidentally on a few occasions as I grow accustomed to the necklace. Each time the person contacting me has been extremely quick and understanding.
By Peter O.
Only have had it a few months for my Mom but she has accidentally pressed the button and they respond immediately very hapoy with everyone I have talked to. Would highly recommend.
By Cheryl
The equipment is very bulky and I don’t even wear it
By Connie D.
The device will only provide only 10-12 hours of use before loudly declaring your battery is low, please recharge soon. This is very startling in the middle of the night. I haven't had an occasion to have to use the call for help function. The heart rate and step monitor function works OK for the amount of time that I do wear this device.
By Jeffrey G.
The wrong unit was sent to me initially. I called and had the correct unit, however I recently discovered that I did not receive a replacement for the lock box that I paid for. This item has been charged to me each month, but I need the replacement box. I had to return the first unit which included the lock box before they would send the replacement unit. A lock box was not included. I want the lock box and a refund for the months I did not have it. The unit works fine, but the staff should not rely on a 75 year old women to tell them the lock box was missing.
By GERALDINE G.
My watch is a most helpful product. My family and I are more relaxed now, we don’t have to worry if I am alone.
By LAFAYETTE L.
No emergency, response was quick, but the system was accidentally activated by me.
By Barbara M.
Seems to need charging every day. VERY loud noise if wearing it when it needs charging. Occasionally buzzes for no apparent reason.
By KS
