Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
LifeStationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
Thomas explained everything simple to understand in steps.
By customer
Response from LifeStation· Mar 13, 2024
Providing excellent service is at the core of what we do, and we're delighted that Thomas's assistance met your expectations.
The customer rep was patient and informative.
By Doris S.
Response from LifeStation· Mar 16, 2024
Thank you for the 5-star review! We appreciate your feedback and are always here to assist you whenever you need us.
My customer service agent both original and in the activation department were amazing. The changes were easy and all was taken care of in a caring and professional manner. We appreciate that immensely.
By Gallery N, L.
Response from LifeStation· Mar 16, 2024
We're absolutely delighted to receive your glowing feedback! Our agents go above and beyond to ensure every client receives personalized attention and exceptional service. Your kind words motivate us to continue delivering excellence.
Agent was very helpful in answering all of my questions. He was very cordial and patient with me.
By Fran G.
Response from LifeStation· Mar 16, 2024
We're happy to hear that our agent was able to assist you with all your questions and provide patient and cordial service. Your satisfaction is our priority, and we're grateful for the opportunity to serve you.
Justin was awesome! Could not have been more friendly and helpful. Give Justin a raise!!!
By Becky L.
Response from LifeStation· Mar 16, 2024
Thank you for the review! We'll have to check our budget for the 'Give Justin a Raise Fund' now. Justin will be thrilled!
I spoke with Sherry. She was very informative, thorough & helpful.
By Marcy H.
Response from LifeStation· Mar 16, 2024
Thank you for the review. We're so grateful for your kind words about Sherry.
The customer service representative was very knowlegable and helpful in assisitng me to make a good decision for my mom.
By Shelia P.
Response from LifeStation· Mar 16, 2024
Your compliments mean the world to us! Our agents are grateful for the opportunity to assist you.
Elderly people have difficulty understand this generations terms. Way too much information!!!!
By customer
Response from LifeStation· Mar 16, 2024
Thank you for your feedback! We appreciate your perspective and understand that navigating through unfamiliar terms can be challenging. We'll certainly take this into consideration to ensure our communication is clearer and more accessible for everyone. Your insights help us improve, and we're grateful for your 5-star rating!
