Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
LifeStationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
The representative was very knowledgeable and helpful.
By Luzenna J.
Response from LifeStation· May 2, 2024
We're happy to hear that our representative was able to assist you effectively. If you have any further questions or need assistance in the future, feel free to reach out. We're always here to help!
Representative answered all of my questions clearly. Beein an AARP member saved me some money and I liked the equipment and price tag.
By AvidReader29
Response from LifeStation· May 2, 2024
We're delighted to hear that our representative was able to assist you effectively and answer all your questions. Being an AARP member certainly has its perks, and we're thrilled we could help you save some money. Thank you for your review.
I had a the most amazing person talk me thru everything and answered all my questions very professional
By jennie L.
Response from LifeStation· Apr 30, 2024
We're thrilled to hear about your positive experience! Providing thorough and professional assistance is our top priority, and we're delighted that our representative was able to guide you through everything and address all your questions.
CHRISTINA SALES PERSON WAS GREAT.
By Ms. olga S.
Response from LifeStation· Apr 30, 2024
Thank you for your glowing review! We're delighted to hear that Christina provided you with excellent service. We'll make sure to pass along your kind words to her.
The representative was very knowledgeable of the products. After telling him what are needs and concerns were he suggested the motion detection. He was knowledgeable of what my mother’s insurance helped with.
By Michelle S D.
Response from LifeStation· Apr 30, 2024
We're thrilled to hear about your positive experience with our representative! Providing knowledgeable guidance tailored to our customers' needs is something we strive for, and it's fantastic to know that our representative was able to assist you in selecting the right product for your mother's needs. Thank you for sharing your feedback.
I received a quick response to my inquiry and the person who took my order was extremely pleasant and helpful.
By Debra S.
Response from LifeStation· Apr 30, 2024
We're delighted to hear that you had such a positive experience with us! Thank you for choosing us, and please don't hesitate to reach out if you have any further questions or need assistance in the future.
The rep was very knowledgeable. His demeanor was exceptionally kind.
By customer
Response from LifeStation· Apr 30, 2024
We're thrilled to hear about your positive experience! Providing knowledgeable and kind service is at the heart of what we do, and it's wonderful to know that our representative exceeded your expectations.
I am really upset about this. I ordered a medical alert device a week ago, was anticipating its arrival, and discover today that you've been contacting me by email (at least 2x) to alert me to the need to docusign the policy. How many times would you have emailed me before picking up the phone and calling? Do you realize that a good portion of your clintelle are seniors? I had actually been scheduled to be out of town next week; I'm glad that was canceled and that I will be here to accept delivery of my device. I'm just really disappointed. You accepted my money. You could easily have tied this into the call I have to make for activiation.
By customer
Response from LifeStation· Apr 30, 2024
We're truly sorry for any inconvenience this has caused. Your feedback is invaluable to us, and we're committed to improving our processes to better serve our customers, especially those who rely on our services. Thank you for bringing this to our attention, and please feel free to reach out to our Customer Care team if you need further assistance.
