Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
LifeStationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
I was very impressed with the service I received. Frankie explained everything in such detail and very easy to understand. I like it straight forward with no hidden fees and that is what Life Station is giving me. Thank you!
By Richard G.
Response from LifeStation· Nov 20, 2025
We're delighted that Frankie left a positive impression on you! Your feedback will motivate them to continue delivering excellence. Thank you for your trust in our service!
They were helpful without being pushy. They answered questions I asked and it was a pleasant experience.
By Joel G.
Response from LifeStation· Nov 20, 2025
Thank you for the wonderful review! It’s our pleasure to assist you, and we’re thrilled that you’re satisfied with our service. We’re here whenever you need us.
Frankie and Christina were both very knowledgable, helpful, and professional!
By customer
Response from LifeStation· Nov 20, 2025
We're proud to have Frankie and Christina on our team, and your review reinforces their invaluable contribution. Thank you for recognizing their efforts!
Sheri was very patient with my mother and talked slowly so she could understand everything. I so appreciate that she did that. Now we wait until the unit gets to us.
By Lydia C.
Response from LifeStation· Nov 20, 2025
We’re so happy to hear Sheri provided excellent service! Your 5-star review is greatly appreciated and motivates us to keep up the great work.
Your customer service team. Thomas and Maria are fantastic.
By SILVIA O.
Response from LifeStation· Nov 19, 2025
Thank you for highlighting Thomas and Maria's contribution to your positive experience! They'll be honored to know they made a difference for you.
Assistance was great but volume could be higher and rep could talk a little slower for us old folks.
By PENNY
Response from LifeStation· Nov 19, 2025
We appreciate your kind words and your 4-star rating! We're committed to providing the best service possible, and your feedback helps us improve.
Representative clearly expalined the system, usage and cost. I was informed that if pay annually my rate would stay the same from year to year.
By Cleo
Response from LifeStation· Nov 19, 2025
Hearing about your positive experience has made our day! Thank you for taking the time to share your feedback with us.
Easy. Nice person to talk to. Knowledgeable person.
By customer
Response from LifeStation· Nov 19, 2025
We’re so happy to hear that you enjoyed your experience. Thank you!
