Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
LifeStationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
Very kind and helpful representative who answered all my concerns and questions.
By Ursula A. L.
Response from LifeStation· Oct 1, 2024
Thank you so much for your kind words and 5-star review! We're thrilled to hear that our representative was able to assist you and answer all your questions.
Forgot her name but she was not pushy. Clear, presented the facts , pleasant and kind and patient. Great
By customerPatricia B.
Response from LifeStation· Sep 30, 2024
Thank you so much for your wonderful 5-star review! We're thrilled to hear that your experience with our team was pleasant, and that you felt well-informed and comfortable.
Easy,,informative,but when I tried to call back later,put on hold 3 times,
By Kathleen H.
Response from LifeStation· Sep 28, 2024
Thank you for your positive feedback and for highlighting the ease and informative nature of our service! We sincerely apologize for the inconvenience you experienced with the hold times when trying to call back. We know how frustrating that can be, and we are actively working to improve.
I could understand their voice and language. Frankly was good and explained everything.
By customers Maher L.
Response from LifeStation· Sep 28, 2024
Thank you for highlighting Franky's contribution to your positive experience! He'll be honored to know he made a difference for you.
It was easy. I had researched other companies and knew what I wanted.
By Sandy
Response from LifeStation· Sep 28, 2024
Thank you for taking the time to leave a review.
The representative answered my questions and helped me determine they type of system I felt would best meet my needs.
By George H.
Response from LifeStation· Sep 28, 2024
Thank you for your 5-star review! We’re delighted that you had a positive experience with our service.
The communication with the salesperson. Took time and explained everything and made sure I understood.
By customer
Response from LifeStation· Sep 25, 2024
Thanks for your 4-star review! We’re glad you’re satisfied with our service. If there's anything we can do to earn that fifth star, please let us know!
Frankie wasn't pushy, had all the info at ready.
By Nylene
Response from LifeStation· Sep 25, 2024
Thank you for highlighting Frankie's contribution to your positive experience! He'll be honored to know he made a difference for you.
