Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
LifeStationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
Called and received all the information I needed to make a purchase. No pressure just helpful information.
By James D. S.
Response from LifeStation· Jan 29, 2025
Thank you for taking the time to leave a 5-star review. We're glad to hear you enjoyed your experience. Welcome to the LifeStation family!
If I had known about Life Station I would have saved myself some headaches! Christina,Sales Person, was exact. She knew what I was looking for and presented a workable plan to me.I told her if the problems with LifeLine, Christina addressed those areas and gave me the proof that Life Station will not commit those things done by the prior company.
By Veronica P.
Response from LifeStation· Jan 29, 2025
Thank you for sharing your experience! We're thrilled Christina provided the clarity and solution you needed. Welcome to Life Station — we're here to make things easier for you!
All phone contact personnel were very helpful, easy to understand, explaining everything well, and answering questions readily. Cheers to all!
By Nanci & T.
Response from LifeStation· Jan 28, 2025
Thank you for the wonderful feedback! We're thrilled our team provided such helpful and clear support. Cheers to you as well!
Order was originally placed 1/22, and received confirmation email. Everything seemed great! On 1/27 received emails for Service Agreement and set up instructions, both of which had errors. I called Customer Service, very muddled process to correct. It appears two orders were submitted internally. I can only hope that all is straightened out now. It would be good to receive a confirmation of the complete order information, or better, have an online portal which I could access.
By Dave K.
Response from LifeStation· Jan 28, 2025
Thank you for sharing your experience. I’m sorry for the confusion and the issues with your order. We appreciate your patience and will take your feedback to improve. If you still need confirmation or assistance, please reach out—we’re here to help.
Christina took time to explain the Life Station system and costs associated. She was very patient and answered all questions that I had
By Martha
Response from LifeStation· Jan 27, 2025
Thank you for your kind review! We're glad Christina provided patient and thorough support. We're here if you have any more questions!
Customer service is the best!
By Susan F.
Response from LifeStation· Jan 27, 2025
Thank you for the 5-star review
STILL NO RESOLUTION TO THE EQUIPMENT PROBLEMS SINCE MY 1/18/2025 REVIEW...
By Bernice N.
Response from LifeStation· Jan 28, 2025
Thank you for sharing your feedback and for giving us the opportunity to make things right. I appreciate your patience as we worked through the equipment concerns. I'm glad we were able to connect and get everything fully resolved. Please don’t hesitate to reach out if you need anything in the future — we’re always here to help!
Customer Rep was very helpful and expalined everything to us in details about the plans and how device works. This helped us to make a decision quickly.
By James A T.
Response from LifeStation· Jan 27, 2025
Thank you for your review! We're glad our representative provided clear and helpful information to make your decision easier. We're here if you need anything!
