Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,864 reviews
LifeStationSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeStation Medical Alert gives seniors the ability to live independently where they are most comfortable — in their own homes. With LifeStation, you get the finest medical alert system with the service you deserve at a cost you can afford. It is LifeStation's mission to help seniors live more comfortably in their own home while providing security and peace of mind to them and their loved ones. With its own UL Listed monitoring center and UL Listed equipment, LifeStation has been providing monitoring excellence for 40 years.
LifeStation (lifestation.com) has 2,864 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
2,864 approved reviews, newest moderated first
The representative was very knowledgeable about the system and very helpful.
By Gerald
Response from LifeStation· Apr 24, 2025
Thank you for your review! We’re glad to hear the representative was knowledgeable and helpful. If there’s anything we can do to make your experience a 5-star one, we’d love to hear your feedback!
I was impressed the courtesy and kind demeanor of the representative as well as her knowledge base. Thank you
By Terry B.
Response from LifeStation· Apr 24, 2025
Thank you so much for your kind words! We're thrilled to hear that the representative's courtesy, demeanor, and knowledge made a positive impression. We appreciate you sharing your experience!
The agent was very knowledgeable and explained everything to me also very polite and pleasant
By Paul A.
Response from LifeStation· Apr 24, 2025
Thank you for the 5-star review! We're glad to hear the agent was knowledgeable, polite, and pleasant. We truly appreciate your feedback!
Most irritating people ever. When my device arrived, I was out of town for two week, handling my husband's funeral. The texted and called multiple times a day even after I explained. I ended up sending the device back upon my return. Now I'm dealing with not one, but TWO charges on my credit card. WHY? I have proof I sent it all back. I should never have been charged at ALL.
By Judy Howie N.
Response from LifeStation· Apr 25, 2025
We’re truly sorry for your loss and for the frustration you’ve experienced during such a difficult time. We understand how upsetting this situation must be. We’d like to get this resolved for you as quickly as possible, but we’re currently unable to reach you. When you're able, please give us a call at 800.998.2400, or send us a direct message with your best contact information.
Sherry was very helpful with all the questions And concerns are head with a device
By Bobby W.
Response from LifeStation· Apr 24, 2025
Thank you for your feedback! We're happy to hear that Sherry was helpful in addressing all your questions and concerns about the device. We'll be sure to share your kind words with her!
I had excellent service today i was able to purchase the device that I been looking for a discount price thank you.
By customer Alice G.
Response from LifeStation· Apr 24, 2025
We're so glad to hear you had an excellent experience and found the device you were looking for at a discounted price! Thank you for choosing us—we truly appreciate it!
Thomas answered all my questions and made everything easy for me to understand
By David
Response from LifeStation· Apr 24, 2025
Thank you for sharing your experience! We're happy to hear that Thomas was able to answer all your questions and make everything easy to understand. We’ll be sure to let him know!
I just signed up I spoke to Maria she was wonderful. I’m excited to receive my watch.
By Barb N.
Response from LifeStation· Apr 24, 2025
Welcome aboard, and thank you for the kind words! We're so glad Maria made your experience a great one. We're excited for you to receive your watch—you're going to love it!
