Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
2,188 reviews
LifeStance HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About LifeStance Health Our team of psychiatrists, therapists, psychologists, and advanced practice nurses specializes in treating a wide range of mental health conditions, including anxiety, depression, ADHD, addiction, trauma, PTSD, and more. We personalize care plans to meet each individual's unique needs, ensuring you receive the best possible treatment. Book an appointment online or call your local office to get started.
LifeStance Health (lifestance.com) has 2,188 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
2,188 approved reviews, newest moderated first
N.p. psychiatrist listened and gave good guidance. Prescription refills needed snd positive support..
By MARY M J.
Response from LifeStance Health· Sep 10, 2025
Mary, thank you for taking the time to leave us a positive review! Your feedback encourages us to continually strive for excellence in delivering quality care.
I like that I can do my appointments from zoom. I have been with LifeStance for over 6 months or more and I am on my 3rd provider. I only get medicine so it is ok but if I was seeing someone to speak with that would be a little concerning. But each one of the 3 have been super nice and my appointments went smoothly.
By Heather
Response from LifeStance Health· Sep 10, 2025
Heather, thank you for the kind words! Whether you are a patient, friend, employee, vendor, or family, we always strive to provide the highest quality care and further enhance our mission to help people lead healthier and more fulfilling lives.
I am a professional in the community trying to refer a client for parent guidance to a provider at Life Stance. I have and the client has spent over 2 hours and several calls trying to get through the system. It is the most arduous and least helpful system I have ever come across. If you cannot fax, and in this day and age if you can't access an email or other referral method it is a big roadblock, you seem to not be able to get through the system. So I will refer elsewhere in the future. Too much poor administrative upfront run arounds and dead ends.
By Mary
Response from LifeStance Health· Sep 10, 2025
Mary, thank you for taking the time to bring your concerns to our attention. We are concerned to learn of your experience. We can assure you that this is not the level of service we would wish for our patients. We would like the opportunity to further investigate your feedback. Can you please contact us at [email protected] with your full name, phone number, and location so we can pass along your concerns to the appropriate team? Thank you.
WORST COMPANY EVER I recommend if you have insurance to seek other companies this is by far the worst one I have dealt with so if you are really experienced some things and need a company that care about me do not do this one. The therapist is almost definitely great. It’s the company. They are all about money in being crappy even people who I have referred to them.. asked me why do I refer lifestance.. They are very big on their no call no shows even when you try to make it a no call if you’re having billing issues they still charge you. They always want you to contact them via email which I have done several times and never got anywhere. I completely got speechless
By Cedric
Response from LifeStance Health· Sep 10, 2025
Cedric, thank you for taking the time to bring your concerns to our attention. We are concerned to learn of your experience. We can assure you that this is not the level of service we would wish for our patients. We would like the opportunity to further investigate your feedback. Can you please contact us at [email protected] with your full name, phone number, and location so we can pass along your concerns to the appropriate team? Thank you.
All of our experiences with life stance have been fantastic. We have felt well taken care of and would recommend these services to anything and friends.
By Sara E.
Response from LifeStance Health· Sep 8, 2025
Sara, thank you for your feedback! Our team is passionate about delivering excellence and working towards our shared goal of helping people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare.
Rodrick Hollis.
By Jezoar R.
Response from LifeStance Health· Sep 8, 2025
Jezoar, thank you for your review! Our commitment is to provide exceptional patient care and make a positive impact in the lives of our community.
Very professional and caring people. I would highly recommend them. They have helped me tremendously.
By Tom F.
Response from LifeStance Health· Sep 8, 2025
Tom, thank you for your review! Our commitment is to provide exceptional patient care and make a positive impact in the lives of our community.
María, es muy atenta, comprensiva y cada consejo que me da lo hace con mucha empatía y sobre todo me deja saber que lo puedo hacer sólo si yo quiero. Tiene mucha paciencia y trata de ser directa usando las palabras adecuadas, muy profesional su trabajo. Adoro mucho su Humildad y su Humanidad 🫰🏻 me ha dado herramientas para ir trabajando poco a poco mis emociones. Bendiciones 🫰🏻
By Valeria S.
Response from LifeStance Health· Sep 8, 2025
Valeria, thank you for your feedback! Our team is passionate about delivering excellence and working towards our shared goal of helping people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare.
