Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
2,188 reviews
LifeStance HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About LifeStance Health Our team of psychiatrists, therapists, psychologists, and advanced practice nurses specializes in treating a wide range of mental health conditions, including anxiety, depression, ADHD, addiction, trauma, PTSD, and more. We personalize care plans to meet each individual's unique needs, ensuring you receive the best possible treatment. Book an appointment online or call your local office to get started.
LifeStance Health (lifestance.com) has 2,188 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
2,188 approved reviews, newest moderated first
I felt like I got a counselor who was a perfect fit for the issues/concerns that I have.
By Jim
Response from LifeStance Health· Nov 26, 2025
Jim, thank you for the kind words! We always strive to provide the highest quality care and further enhance our mission to help people lead healthier and more fulfilling lives.
DO NOT DO BUSSINESS WITH THIS COMPANY. It is a money grab, pure and simple.
By Patrick S.
Response from LifeStance Health· Nov 26, 2025
Patrick, thank you for taking the time to bring your concerns to our attention. We are concerned to learn of your experience and would like the opportunity to further investigate your feedback. Can you please contact us at [email protected] with your full name, phone number, and location so we can pass along your concerns to the appropriate team? Thank you.
The absolute worst. Tried to get help before. They matched me with an 80 year old lady that was completely worthless. Then my meds manager suddenly couldn’t take my insurance any longer. Then I called after a few months and they told me they have no one who could help me until February. They don’t care. They’re the absolute worst. The only place I can go under insurance. The worst. Just the worst.
By Evan O.
Response from LifeStance Health· Nov 26, 2025
Evan, thank you for taking the time to bring your concerns to our attention. We are concerned to learn of your experience. We would like the opportunity to further investigate your feedback. Can you please contact us at [email protected] with your full name, phone number, and location so we can pass along your concerns to the appropriate team? Thank you.
My provider is excellent and makes the best clinical decisions for my care.
By ksbroo
Response from LifeStance Health· Nov 26, 2025
ksbroo, thank you for the kind words! We always strive to provide the highest quality care and further enhance our mission to help people lead healthier and more fulfilling lives.
My Therapist Connor is very good. He listens and suggests advice and solutions and is genuinely happy to talk to me and help me with everything that is going on in my life right now.
By Michael G.
Response from LifeStance Health· Nov 26, 2025
Michael, thank you for taking the time to share your positive experience with us! Your feedback fuels our commitment to providing exceptional patient care.
Appreciate everyone at LifeStance including Dr Maclean and Dr Fondriest. Thank you!
By Anthony S.
Response from LifeStance Health· Nov 13, 2025
Anthony, thank you for taking the time to leave us a positive review! Your feedback encourages us to continually strive for excellence in delivering quality care.
I was a patient for over a year. My provider left in late June. At that time, she filled my meds with 90-day scripts for me. I still had some left. So, I didn't fill them until end of July. I'm about to run out and need refills. I requested and was told that I need to be treated as a NEW patient and go through intake, which means waiting a month to see a provider because I'm a "NEW" patient. To quote, "because you haven't seen a provider in a really long time". It's been a little over 4 months. 4 months. Not 4 YEARS. Not even a 1/2 a year. FOUR months. I still have meds left but will run out a few weeks before I see someone. So, I guess I'll just go through withdrawal with no help from Lifestance. This isn't aspirin I'm asking for. I'm on meds that can have serious withdrawal symptoms. More than one med. So, that's multiple withdrawals. What is wrong with medical professionals that don't care that someone isn't getting the medical care they require? Medical care they've been providing me and have my records. But, no, I'm a NEW patient. The person I spoke to was like, "too bad so sad, you should have known this was our policy and called earlier." Who the hell thinks you're considered a NEW patient after FOUR months?! No empathy. No help. No - "if you start to experience withdrawal symptoms here's what you can do." Nope, just you're a NEW patient so you have to wait. Nothing. They've lost a patient. Ridiculous. 4 months a new patient, smdh.
By Kerry M.
Response from LifeStance Health· Nov 13, 2025
Kerry, thank you for taking the time to bring your concerns to our attention. We would like the opportunity to further investigate your feedback. Can you please contact us at [email protected] with your full name, phone number, and location so we can pass along your concerns to the appropriate team? Thank you.
Both my therapist and psychiatrist are wonderful. I can’t tell you the last time I laughed and it felt good. They both have been so very helpful. Thank you Sherry and Donna. I feel better after talking to you!
By Angel R.
Response from LifeStance Health· Nov 13, 2025
Angel, thank you for taking the time to leave us a positive review! Your feedback encourages us to continually strive for excellence in delivering quality care.
