Life's AbundanceReviews of lifesabundance.com

Response from Life's Abundance· Nov 28, 2025

I’m so sorry for the difficulty you’ve had trying to reach us and update your account — I completely understand how frustrating that is, and it’s not the level of service you should expect from us. Looking at your account now, it appears you’ve since been able to get through and make contact with us. We truly hope that from here on out, things are much smoother for you. Thank you for your patience while we’ve worked through these issues.

Response from Life's Abundance· Nov 28, 2025

Thank you for sharing this, and I’m really sorry for what you’ve gone through. You’re right: that’s not how this should work, and we take responsibility for the disruption and frustration it’s caused. We’ve sent you a Request for Information through this platform so we can locate your account, review what happened and ensure everything set exactly how you want going forward.

Response from Life's Abundance· Nov 28, 2025

Thank you for speaking so openly, and for your many years of loyalty and the families you’ve referred—that means a lot, and we’re genuinely sorry this is where things have landed for you right now. You’re right to be frustrated-long hold times, trouble adjusting Autoship, and feeling “in the dark” are not acceptable, and that’s on us. The recent technology rollout created serious disruption in exactly the area you depend on most: predictable service and clear communication. That’s an explanation, not an excuse. To address one of your biggest concerns: We are in business. Orders are processing and shipping, but the backlog and communication delays have made that hard to see from your side, and we understand why it’s giving “out of business” vibes. As a rep, you’re a critical part of our community, and we do have additional resources, updates, and support channels specifically for reps that can help give a fuller picture of what’s happening and what’s improving. We encourage you to stay plugged into those so you’re not left guessing or worrying about what comes next. We hear that this situation has put you in a tough spot with your girls and puppies, and we’re deeply sorry for that. Our commitment is to earn back the confidence you’ve had in us for years—not just with words, but by getting back to the reliable, transparent service you and your puppy families deserve.

Response from Life's Abundance· Nov 28, 2025

Thank you for taking the time to share all of this, and I’m very sorry for the missing Skin & Coat supplements and the lack of response to your emails and calls. This is not the experience you should have, especially after 5+ years with us. We’ve sent an email to the address on your account so we can confirm the order details and either ship the missing product or issue a refund right away. We’re working through a backlog from our tech issues, but that doesn’t excuse the delay you’ve experienced, and we appreciate the chance to make this right.

Response from Life's Abundance· Nov 28, 2025

Thank you for taking the time to share this, and I’m truly sorry for the difficulty you’ve faced. You should never have to struggle this hard just to place an order. We do have dedicated channels in place to assist specialty orders, but recent system and communication issues have made it much harder to reach us than it should be. I understand how disruptive that is to your program and how much strain it puts on the trust we’ve built over the years. To get this resolved promptly, I’ve sent a Request for Information through this platform so I can locate your account and assist you directly. We sincerely appreciate your loyalty and the relationship you’ve maintained with us over the years.

Response from Life's Abundance· Nov 28, 2025

Thank you for sharing this, and I’m really sorry for what you’ve been through, and understand it is incredibly frustrating. Having a charge feel “unauthorized” because you couldn’t get through to us is absolutely not the experience we want for you. We are catching up and response times are improving, but that doesn’t erase the lag you’ve experienced or the stress it’s caused, and we take responsibility for that. We’ve sent you a Request for Information through this platform so we can locate your account and move quickly to make this right.

Response from Life's Abundance· Nov 18, 2025

Thank you for being with us since 2016—that kind of long-term loyalty means a lot, and I’m truly sorry for how hard it’s been recently to manage your Autoship and get a call back. We’ve reviewed your account and can see that your Autoship is now successfully canceled, so no further food will be sent and no new charges will occur from that subscription. We regret that it took this much effort on your part, and we understand why you’re frustrated. We hope, in time, we’ll have the chance to earn back your trust by returning to the dependable service you experienced in the past.

Response from Life's Abundance· Nov 18, 2025

I’m really sorry for this experience—being charged, waiting weeks, and then not getting a response when you’re trying to return the product and cancel is understandably disappointing. We’ve sent you a Request for Information through this platform so we can locate your account and take care of your requests. Once we have your details, we’ll take care of this as quickly as possible.