Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,177 reviews
LifeMDSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
4,177 approved reviews, newest moderated first
Tailor was very very helpful 👏🏿, she walked me through what I had to do ,very polite and patient. I give you 5 thumbs up.
By Franchester E.
Response from LifeMD· May 8, 2026
We're happy to hear that our team member was very helpful, polite, and patient! We appreciate your positive feedback and five-thumbs-up rating. LifeMD
WHEN CALLING YOUR COMPANY I SHOULD NOT HAVE TO WAIT 1 HOUR TO GET SOMEONE ON THE PHONE ALSO TO MANY EXCUSES REGARDING SHIPMENT OF MY MEDICATION I'M VERY UOSET BECAUSE I STILL DON'T HAVE MY WEGOVY 7.2 AND IT WAS ORDER ALMOST 2 WEEKS AGO.
By customer
Response from LifeMD· May 8, 2026
We apologize for the extensive wait time and shipment delays. We know it's frustrating when medication delivery takes longer than expected. We're reviewing our processes to improve your experience. LifeMD
Unable to obtain a full refund after cancellation prior to receiving any treatment or care.
By customer
Response from LifeMD· May 8, 2026
We regret that you were unable to get a full refund. We'll review your cancellation and our policies to see how we can improve. LifeMD
I re activated my account and requested a refill the middle of April. My credit card was charged however my rx was not refilled I was told I missed the cut off. If I had known I would have waited for May 1, 2026. I should not be charged if services were not rendered.
By Julanne R.
Response from LifeMD· May 8, 2026
We regret that your prescription was not refilled after reactivation, and you were charged. We'll look into the cutoff time issue to prevent this in the future. Thanks for the feedback. LifeMD
I was able to lose over 50lbs with LifeMD! They were very helpful and answered all my questions in a timely manner.
By April
Response from LifeMD· May 8, 2026
We're happy to hear that we were able to help you lose over 50lbs! We are so glad that our team was helpful and answered your questions quickly. Thanks for your feedback! LifeMD
You are accurate on what you are saying.
By MBox
Response from LifeMD· May 8, 2026
We appreciate you taking the time to share your feedback with us; we're glad our accuracy resonated with you. LifeMD
I didn't like the fact that I was charged when I signed up but had to wait 2 weeks to speak to a provider. Then another week for the medication. I also didn't like that I had to wait a week to speak to a provider about my meds. So it's not really 7/24 access to a medical provider. I feel that I paid for almost a month before I got the medication. Also, my medical provider does pay for weight loss meds. But LifeMD said it didn't. I was started on the lowest dosage even though I told the provider, I had already had the lowest 2 dosages. in the end, I didn't have any weight loss. So a waste of money for 2 months. After, I realized I would be charged an extra $100.00 after the initial 3 months, I decided to end my participation.
By ROSE/ANNETTE M.
Response from LifeMD· May 8, 2026
We appreciate your feedback and regret that your experience did not meet expectations. We're sorry about the wait times, medication issues, and dosage concerns. We're also addressing the information regarding medication coverage. Your comments are valuable as we improve our services. LifeMD
I have had a great experience with getting my medication on time. Except for one time during a discussion with a provider we agreed on continuing with 12.5 mg Mounjaro. Only to find myself with 12.5 mg Zepbound at the pharmacy waiting for me to pick up. Zepbound was not even discussed during my visit. I’m glad I payed attention and did not take the Zepbound who knows how my body would have reacted to the change. Other than that I’m very satisfied with my experience and would recommend it to everyone. I’ve lost 30 lbs. and could not be happier. Thank you LifeMD. Hector Hierro
By customer
Response from LifeMD· May 8, 2026
We're glad you've had a positive experience and appreciate your feedback. We're sorry about the medication mix-up and any concern it caused. We'll review the situation to prevent similar issues in the future. We appreciate you bringing this to our attention. We're happy to hear about your progress! LifeMD
