Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,177 reviews
LifeMDSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
4,177 approved reviews, newest moderated first
Easy to communicate via the website. Quick responses.
By customer
Response from LifeMD· May 13, 2026
We're happy to hear that communicating with us was easy and that our responses were quick. Thank you for your feedback! LifeMD
Anytime I needed help I could reach out and someone would help me. I only criticism is that I struggle with the website.
By Sherry C.
Response from LifeMD· May 13, 2026
We're glad you were able to reach our team when you needed assistance. We appreciate your feedback and will work to improve the website experience. LifeMD
I’ve been reaching out to Care team and the front desk. No one response in regards to my prescription in a timely manner. I’ve reached from 5/6 to 5/9 and no response. I just need my prescription sent to my local pharmacy. My friend is suggesting I switch to RO as she is receiving great responses and assistance.
By JB
Response from LifeMD· May 13, 2026
We apologize for the delay in addressing your prescription request. We know how important timely prescription processing is, and we're looking into what happened between May 6th and 9th. We appreciate your feedback. LifeMD
Stephanie was extremely helpful when I signed up with LifeMD! She took the time to explain all I needed to know about the company. Thank you Stephanie!
By Joan L.
Response from LifeMD· May 13, 2026
We're happy to hear that you found our team member so helpful during your sign-up! We appreciate you taking the time to share your positive experience with us. LifeMD
Was not aware I was going to be charged for the site. It appeared all of a sudden on my bank account! I liked the pill chosen for me and lost weight immediately.
By customer
Response from LifeMD· May 13, 2026
We appreciate your feedback and are glad you saw immediate weight loss. We're sorry for the unexpected charge; we'll review our notification process. LifeMD
The app is confusing and I was unable to refill a prescription online. Without a clear explanation, I had to schedule an appointment with my provider (who is really great). There were no time-slots available within the following 6 days. Online customer service said “we’re sorry” but didn’t offer a solution. I ran out of meds before I could see her.
By Cca
Response from LifeMD· May 13, 2026
We regret the difficulties you experienced refilling your prescription and any confusion with the app. We're sorry our customer service team didn't provide a helpful solution, and we'll review this internally. Thanks for your feedback. LifeMD
Their customer service is outstanding. They are always there for you, any questions or concerns and you just ask. You're not on this journey alone.
By Karen
Response from LifeMD· May 8, 2026
We're happy to hear that our customer service has met your expectations. It's wonderful to know you feel supported and that we're here to help you. Thanks for your feedback! LifeMD
easy to work with and convenient
By customer
Response from LifeMD· May 8, 2026
We're happy to hear that our services were convenient and easy to use for you. Thank you for your positive feedback! LifeMD
