Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,177 reviews
LifeMDSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
4,177 approved reviews, newest moderated first
Customer service
By customer Becky M.
Response from LifeMD· Jun 22, 2026
Thank you for your gracious feedback. We aim to provide the best service possible and we are happy to hear you feel we delivered exactly that. Feel free to reach out if you need anything! Life MD
Chultzy answered all my questions and made me feel comfortable about taking the next step. I'm looking forward to speaking with a doctor soon.
By customer D.
Response from LifeMD· Jun 22, 2026
We're happy to hear that you felt comfortable and had your questions answered. We appreciate your positive feedback and look forward to assisting you further. Life MD
Fransheska helped me so much, love her! She guided me through everything and made me feel excited!
By Kelby
Response from LifeMD· Jun 22, 2026
We are so glad our team member provided such a positive and guiding experience. We appreciate your kind words! Life MD
Ursula was very pleasant to talk too very polite. Her customer service was great I was very comfortable talking to her. She answered every question I had for her she made me feel very confident on taking this step on losing weight. Thank you Ursula
By Stephanie G.
Response from LifeMD· Jun 22, 2026
We're happy to hear you had such a pleasant experience. It's great to know you felt comfortable and confident, and that your questions were answered. Thank you for your feedback! Life MD
THIS IS A SCAM!! -- they claim that you will get reimbursed if your insurance company doesn't cover you -- My insurance didn't cover me and when i requested my refund they claimed they preformed services already - I have no idea what services they preformed other that checking if my insurance would cover me - They make money if your covered or they take your deposit - they make money no matter what - STAY AWAY ITS A RIP OFF!!!!!
By Frank G.
Response from LifeMD· Jun 22, 2026
We appreciate you sharing your experience and feedback. We are concerned to hear about your dissatisfaction regarding the reimbursement process and the services provided. We are reviewing your comments to improve our procedures. Life MD
They were easy to work with, professional and friendly. Served my needs.
By customer
Response from LifeMD· Jun 22, 2026
We are so pleased we could assist you. Your kind words mean a lot to us! Life MD
Had a great experience shopping online.
By Sandra J.
Response from LifeMD· Jun 22, 2026
We are so glad you enjoyed your online shopping experience with us. We appreciate your kind words. Life MD
the customer service and prompt response is non-existent, no sence of urgency to get issues resolved .
By Nicole T.
Response from LifeMD· Jun 22, 2026
We appreciate your feedback. We are actively working to improve our response times and urgency. Life MD
