Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,177 reviews
LifeMDSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
4,177 approved reviews, newest moderated first
All was okay.
By customer
Response from LifeMD· Jun 23, 2026
Thank you for sharing your positive experience with us! Your feedback is greatly appreciated, and we're here to support you every step of the way. If you have any further questions or need additional assistance, please don't hesitate to reach out. LifeMD
Very informative and congenial … great salesman …
By Deborah M.
Response from LifeMD· Jun 22, 2026
We are so glad you had a great experience with us. We appreciate your kind words. LifeMD
The meds are great, delivered on time at the appropriate temperature and they work as expected. The billing has been wrong 2 out of 3 payments. Started as 2 months at $249 and months 3 should have been $399. Month 1 was $249. Months 2 was $399. They gave me a credit for month 3, so it should have been $249, but it was $349 and then I got an adjustment +$10. I have no idea what they are doing in the billing department.
By Ben
Response from LifeMD· Jun 22, 2026
We appreciate your feedback regarding our billing. We understand your frustration with the payment discrepancies and are actively reviewing your account to resolve these issues. LifeMD
I was prompted to get an appointment for a dose increase and there was nothing until after my prescription was needed. I messaged and was answered quickly, stating they would try and get me an appointment earlier and then they scheduled it for a Sunday! Doctor was very pleasant, informative and got to the point. Very satisfied so far with my whole experience! Thank you
By Ryan
Response from LifeMD· Jun 22, 2026
We're so glad we could arrange an earlier appointment for you, even on a Sunday! We appreciate your kind words about our doctor and your overall experience. Thank you for your positive feedback. LifeMD
The front staff on the app don’t answer you when you message them. It’s hard to get an answer to a question not the first time having issues with this.
By Silvia D.
Response from LifeMD· Jun 22, 2026
Thank you for your feedback. We are concerned to hear about your difficulty reaching our staff via the app. We are addressing this. LifeMD
Charged me then told I didn’t qualify and cannot get in touch with them
By Jenna C.
Response from LifeMD· Jun 22, 2026
We regret this. We are reviewing your issue. Life MD
My insurance cancelled my recurring prescription a couple of times. LifeMD worked with them to get me approved. I appreciate the constant reminders to log my weight and update my prescriptions. Also, the check in to see how it is affecting me. Finally, willing to work with me on different options to fulfill my weight goal.
By Tammy
Response from LifeMD· Jun 22, 2026
We're so glad to hear we could help with your prescription and that our support in managing your weight goals has been valuable. Thank you for your kind words! LifeMD
The info I gained was very helpful. It was open and clear that I can understand
By Glynn
Response from LifeMD· Jun 22, 2026
We're glad the information we provided was helpful and easy to understand. Thank you for your kind words. Life MD
