Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
810 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1976, LifeFone has helped people live their lives safely, confidently and independently. As a leading provider of Medical Alert Systems, LifeFone is recommended by healthcare providers throughout North America. These providers include: hospitals, area agencies on aging, home health care providers, social workers and geriatric care managers. LifeFone is an integral part of their overall care program. LifeFone has also earned an A+ rating from the Better Business Bureau.LifeFone's equipment protects you at home and on-the-go, available with optional fall detection. 24/7 help for medical, fire or burglary.Our services give individuals instant access to caring, compassionate help 24 hours a day, every day of the year. Subscribers can directly contact our specially trained Emergency Care Specialists with the simple push of a button. And LifeFone helps to maintain their Subscribers’ independence and overall quality of life by ensuring early intervention in emergency situations.
LifeFone (lifefone.com) has 810 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 648 reviews with 5 stars · Clear filters
We needed a service for my mother who is 100 and living at home. In reviewing companies I noted LifeFone is ranked in the top three by various websites. After looking at their website I called for more information. All my questions were answered. The equipment was as easy to install as their website stated. I would recommend their service to anyone.
By William
Recently, I accidentally must have pushed the button on my wristband. I was vacuuming and didn't hear the base unit calling, nor did I hear my phone ring when LifeFone called me. As a result, the paramedics were dispatched, my husband was called and my neighbor was contacted as well. After the initial embarrassment, I was so glad I have the LifeFone. I know help would have been there if I needed it!
By Diane
We've had Lifefone for my mother in law who lives 30 minutes from us for a few months now. Although we haven't needed it yet it's nice to know she's protected. The nice thing is we can move the lifefone with her when she travels. You just need to call them and let them know. The lifefone people have been very helpful.
By Susan
Very nice & patient with me
By Luvenia
they were always there when mom needed them
By Joanne
Very helpful and friendly, fast shipping and easy set up! Very happy with the quality and help I received
By Jennifer
They are on line immediately when we.set off the alarm. We have not needed them to come out.
By Arlene M.
Life Fone saves lives, that is our motto for this company. I recommend this company with a high rating be cause first hand I witnessed several occasions my senior residents needed help and Life Fone was there sending emergency help right in the nick of time. They have a caring and professional staff and very good equipment, friendly easy set up per: Mr. Charles of Park Heights...
By Claudette
