Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
810 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1976, LifeFone has helped people live their lives safely, confidently and independently. As a leading provider of Medical Alert Systems, LifeFone is recommended by healthcare providers throughout North America. These providers include: hospitals, area agencies on aging, home health care providers, social workers and geriatric care managers. LifeFone is an integral part of their overall care program. LifeFone has also earned an A+ rating from the Better Business Bureau.LifeFone's equipment protects you at home and on-the-go, available with optional fall detection. 24/7 help for medical, fire or burglary.Our services give individuals instant access to caring, compassionate help 24 hours a day, every day of the year. Subscribers can directly contact our specially trained Emergency Care Specialists with the simple push of a button. And LifeFone helps to maintain their Subscribers’ independence and overall quality of life by ensuring early intervention in emergency situations.
LifeFone (lifefone.com) has 810 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 648 reviews with 5 stars · Clear filters
I got LifeFone for my elder mom and it was a great benefit. My mother fell twice and used the pendent for help and LifeFone responded quickly and got help for her. LifeFone was a source of reassurance that my mother would be safe being alone in her home.
By Leona
Nothing but praise, awesome customer service and quick responses to emergency calls, definitely will recommend LifeFone to all my family and friends! D. Kuebbeler, Toledo, Ohio
By Donna K.
I have not had to use the emergency service but feel safe with it
By Carol
great service, great price
By Jason
Your service has saved my mother numerous times!! Thank you!!
By Benjamin
Gave my mom and me the security she needed to live alone
By Rita
System and mechanical equipment have given us no problems at all, customer support and response time is great. Got this for my mom and am pleased with all aspects of this product.
By Joy
Really like the service
By Randy J.
