Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
810 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1976, LifeFone has helped people live their lives safely, confidently and independently. As a leading provider of Medical Alert Systems, LifeFone is recommended by healthcare providers throughout North America. These providers include: hospitals, area agencies on aging, home health care providers, social workers and geriatric care managers. LifeFone is an integral part of their overall care program. LifeFone has also earned an A+ rating from the Better Business Bureau.LifeFone's equipment protects you at home and on-the-go, available with optional fall detection. 24/7 help for medical, fire or burglary.Our services give individuals instant access to caring, compassionate help 24 hours a day, every day of the year. Subscribers can directly contact our specially trained Emergency Care Specialists with the simple push of a button. And LifeFone helps to maintain their Subscribers’ independence and overall quality of life by ensuring early intervention in emergency situations.
LifeFone (lifefone.com) has 810 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 648 reviews with 5 stars · Clear filters
I got lifephone for my mother I have had an excellent experience with receiving it the follow-up phone call to make sure that I set it up properly really easy set up myself easy use Easy for my mom. Great product not too expensive either
By Robyn
LifeFone is dependable and helped us with many emergencies. Thanks to their helpful workers, we have a trusted system if something happens in our home.
By Michael
Easy to set up. Quick response. No regrets!
By Virginia
I know a lot of the phone reps now by their voices...Brenda, Meisha, Henry, etc! They are always cheerful when they call! I really miss Indira! She was so sweet and had a beautiful voice!
By Robin K.
Life Fone has always been there when I needed them. The operators are intelligent and always treat me with courtesy and kindness. When I need help they are there for me.
By Gladys
LifeFone has always answered when we needed them. They are also very understanding when the button is hit by mistake.
By Vincent
Great customer service and product. Range, coverage is excellent. I feel safe now.
By Louisa
Excellent Service!!!
By DK
