Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
810 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1976, LifeFone has helped people live their lives safely, confidently and independently. As a leading provider of Medical Alert Systems, LifeFone is recommended by healthcare providers throughout North America. These providers include: hospitals, area agencies on aging, home health care providers, social workers and geriatric care managers. LifeFone is an integral part of their overall care program. LifeFone has also earned an A+ rating from the Better Business Bureau.LifeFone's equipment protects you at home and on-the-go, available with optional fall detection. 24/7 help for medical, fire or burglary.Our services give individuals instant access to caring, compassionate help 24 hours a day, every day of the year. Subscribers can directly contact our specially trained Emergency Care Specialists with the simple push of a button. And LifeFone helps to maintain their Subscribers’ independence and overall quality of life by ensuring early intervention in emergency situations.
LifeFone (lifefone.com) has 810 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 648 reviews with 5 stars · Clear filters
Used when I fell.Fast response.Worked just like it’s supposed to!
By David
Response from LifeFone· Jul 29, 2020
Hi David, We will continue to respond "when seconds count" just like our motto says. Thank you for taking the time to write your review and share your experience for potential subscribers.
I think the service I receive is excellent. The responders for when my alarm goes off are always kind and very professional. Thank you because of you I feel secure and safe.
By christine D.
Response from LifeFone· Jul 29, 2020
Hello Christine, Thank you for taking the time to write your review and sharing your experience with us. We are glad that you feel safe and secure with us and our service, and we will continue to provide the service you know us for.
Haven't had any problems with this system since becoming a member. Would recommend LifeFone.
By Dutch
Response from LifeFone· Jul 27, 2020
Hello Dutch, We are glad to hear you would recommend our company and want to welcome you to LifeFone!
The staff at LifeFone have been excellent when we needed help and in assisting us in using the service and equipment.
By Roger
Response from LifeFone· Oct 15, 2020
Hi Roger, We appreciate you taking the time to write your review to let us know how we are doing. We are here for you and welcome you to the LifeFone family!
We bought the product for my mother, such piece of mind. Great customer service. Very quick response if the emergency button goes off or we had a couple of times the unit went off when my mother simulated a fall by accident, great response. Love it.
By Alexander
Response from LifeFone· Jul 27, 2020
Hello Alexander, We are glad that you have the peace of mind that we want to provide all family members for each of our subscribers, we will continue being there for your mother when she needs us.
I have used LifeFone for several years. They have come through consistently. They have my endorsement.
By Gene
Response from LifeFone· Jul 27, 2020
Hi Gene, Thank you for the great feedback and wonderful endorsement! We are happy you have been with us for years and are looking forward to you continuing to be a part of the LifeFone family.
They always respond promptly. I feel secure with the LifeFone.
By Georgia B.
Response from LifeFone· Jul 27, 2020
Hello Georgia, We will continue to respond "when seconds count" just like our motto says. We love that we have given you a secure feeling and independence of being alone. Thank you for taking the time to share your review.
My husband has Parkinson's"s disease and falls. The Lifefone has been very helpful getting us the services we need.
By Larry
Response from LifeFone· Jul 27, 2020
Hello Larry, We are glad to hear that we're there for you and your loved one in their time of need, We appreciate you sharing you feedback for future consumers.
