Life360Reviews of life360.com

horrible app. Tought it was the original TILE app, but it's not :( Consumes battery, popups all the time, and most important once a Tile is linked, you can no longer unlink it and tiles cannot be relinked. So I have to buy a new tile if I want to use the original TILE app from Tile.inc :(

I really liked the app but lately it’s a nightmare! What’s the point of an app that claims to keep your family safe if It’s not accurate and extremely laggy? For instance: I have it set to inform me when my daughter arrives or leaves work which is 10 miles from our home, yet lately I don’t get I don’t get notifications until she walks in the door…. Seriously? Very frustrating to say the least

TrustPilot gives Life360 1-1/2 stars. BBB rates them at D-. I discovered some of the reasons: I'm pretty good with trackers, having used three different types on animals, kids and personal and commercial vehicles. This one well and truly sucks! After working with it for nine days, trying to track one (1) dog but avoid authorizing rape of my family's personal information, our precise locations, businesses patronized, even our physical activity, and wading through layers of settings that are only necessary for that rape, one thing did became very clear: This "Pet Tracker" is not about tracking the pet. It's about tracking the owner and his family that cluster around the pet. The alarm for leaving a GPS "fence" was pretty good, a matter of seconds. But the refresh rate (location update) was very, very slow and locations were usually off by over one hundred feet under clear sky. It's no good knowing the exact spot in dense brush, that's 100 feet away from where your running, panicked dog used to be. But in city traffic he'll be easy to get to, eventually, because he'll have been stationary. Dead in the street by the time you find him. There is no customer service beyond shallow FAQs and fairly good chatbots. But nothing is set up to tell you how to preserve your privacy. You may get a promise that you'll be contacted by phone or email for further help. That won't happen.

I would NOT waste my money on this app, especially if you are wanting to use it for driving safety/accident awareness. It has failed to alert on two separate occasions there were MAJOR accidents (one being a rollover). My family purchased the top plan for "security" believing that it would work as promised. If I can save at least one other family the heartbreak, it's worth the 5 minutes I'm taking to write this review.

One of the worst apps I've ever had. You get CONSTANT in app ads, even with notifications turned off. Unbearable. The user experience is beyond dreadful. Do not waste your money.

This app does not display real time of location. I could see my daughter is still at her school on the app. She was on the phone to me talking to me on her way home. She had left the school 7mins ago and nearly reached home but it was still showing on the app she was still at her school. Need to improve on real time location on this app.

I have found on 2 occasions that this company just seems to be about making money. First they 'tricked' me into getting Gold membership but suggesting a free 30 day trial of a higher membership. When I decided it didn't have enough facilities for me, I went to cancel the higher membership, only to find the level I was on before no longer existed. So from paying £24.99 a year, I had to pay £9.99 a month. I found this very shocking. Now, with their new Pet GPS tracker (I've been looking for something good like this for a long time) I was glad I had the Gold membership as it enabled me to use the pet trackers without an additional monthly premium. What it doesn't tell you is that each tracker has to be activated at a cost of £74.99 per tracker (after the first tracker you use). Considering I have 3 pets, that was no longer the bargain I expected it to be. I cannot believe the company doesn't let you know the activation fee up front before you sign up. Gutted, disappointed and very unhappy.

I purchased the Life360 Platinum plan for my active family. My mother, who is included in our family plan, recently experienced a tire blowout. I recalled that my Platinum membership includes a towing package. I contacted customer service, and they dispatched a towing company. After waiting over three hours, the tow truck did not arrive. I then contacted customer service again, and they dispatched a second towing company. I waited an additional two and a half hours for this company, and my attempts to contact them for an estimated time of arrival were unsuccessful as no one answered the phone. Furthermore, I noted that these third-party towing companies utilized by Life360 are not listed on Google. I am extremely dissatisfied with the service provided by Life360.