Quick response and problem solving
Customer support responded within two work days with an immediate solution for my problem. The representative was polite, to the point and friendly.
By Laura S.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
676 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Start your own podcast today with podcast hosting from Libsyn and connect with audiences worldwide. Libsyn's publishing platform distributes your content everywhere you want to be - including Apple Podcasts and Spotify.
Libsyn Podcast Hosting (libsyn.com) has 676 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
676 approved reviews, newest moderated first
Customer support responded within two work days with an immediate solution for my problem. The representative was polite, to the point and friendly.
By Laura S.
I’ve liked most things about the platform, and it sound direction for posting on multiple streaming sites helpful. But the automatically generated webpage for the podcast was super ugly, I would never send anyone there. That’s not the biggest deal for me because I have my own webpage, but that’s why I didn’t give it five stars.
By Scott H.
I rarely have queries about my Libsyn podcast hosting account because it works perfectly, and all the help and resources answer my questions. However today I had an indepth query about my account and the customer support team answered quickly, and gave well-explained answers too. I have been a Libsyn podcast hosting account holder since 2017, and it is an excellent service. Thank you.
By Susan W.
Amazing customer support! HUGE help, easy to use and prompt replies! THANK YOU!
By Jeremy S.
I had some specific and detailed questions, and after two emails, the agent was able to answer exactly what I asked. Since phone support is not available, it's very important for agents to be able to understand unique questions and not just paste standard replies. With a little clarification on my end, I got the exact information. I'm very grateful for the help, because I had already searched online as much as I could without finding what I needed, even in the help articles at their site. Sometimes you really need a smart person at the other end!
By Diane S.
Quick response. Fixed the issue right away. Super happy with the support!
By scott R.
I am happy to share my positive experience with Libsyn. Although this was a trivial issue, I know that Libsyn never treats a problem as trivial. They always respond promptly, and will not leave it until they are satisfied that it has been resolved.
By Stan S.
Libsyn has truly upped my podcast game and provided critical stats for me to optimize my global audience. The support and expertise is incredible and I'm eager to spread the word about this incredible resource. Caroline Dowd-Higgins, Host of Your Working Life Podcast
By Caroline D.