Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
413 reviews
Liberty First Credit UnionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Liberty First Credit Union is a member-owned, not-for-profit financial cooperative. Those who do business with us are known as members. We exist solely to provide our members with affordable financial services; and members work together to achieve their financial goals.We were originally chartered as the Burlington Employees Cooperative Credit Association in 1935 and served the employees of the Chicago, Burlington & Quincy Railroad. Over the years, our field of membership has grown to include family members, retirees, select groups of occupation and association, those living or working in Lancaster or Seward County, Nebraska and those related to a member or someone within our field of membership. As our membership has grown, we have continually expanded our range of financial products and services to provide our members with the services they desire.Discover More:CHECKINGAUTO & PERSONAL LOANSCREDIT CARDSHOME LOANSVisit libertyfirstcu.com
Liberty First Credit Union (libertyfirstcu.com) has 413 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
413 approved reviews, newest moderated first
Everyone was great and patient. Answered my questions until I understood them.
By customer
Response from Liberty First Credit Union· Apr 15, 2025
Thank you! We are glad you had a good experience and are happy you are a member of Liberty First.
I’d simply have to say your staffs friendly personalities with honesty and being up front even though at the time my credit was very poor… but I’m determined to have a good credit rating in the near future…
By Sharon K.
Response from Liberty First Credit Union· Apr 7, 2025
We are so happy to hear that Melany was able to help you. Thank you for being a member!
I couldn't be more pleased with Liberty First Credit Union.I have used their services for over 5 years. The new LaVista location is convenient for me. Banks don't do what this credit union does for me. Josiah is beyond good. Good service goes a long way with me. If you are looking for a great Credit Union Officer then please call Josiah. You won't be disappointed. Mark J
By Mark
Response from Liberty First Credit Union· Apr 3, 2025
We are so glad to hear you like the new La Vista location and Josiah is able to help you. Thank you for being a member of Liberty First!
Nellie Louge was a great help with the process of our refinancing. We have been in contact with Nellie since last August looking for a car and finally found one.
By Nick M.
Response from Liberty First Credit Union· Mar 31, 2025
We are happy to hear that Nellie was able to help you and that you had a great experience. Thank you for being a member of Liberty First.
Shawna was awesome to work with. She got my car loan refinanced in one day!
By customer
Response from Liberty First Credit Union· Mar 31, 2025
We are so glad you had a great experience at Liberty First.
Mi idioma no fue un límite para ellos ,se esforzaron para que todo saliera bien y poder abrir mi cuenta ,ya solo estoy esperando mi tarjeta ,muchas gracias 🙂
By customer
Terrible customer service nobody has reached out to me to ask me any questions regarding my account
By customer
Great folks to work with!
By customer
Response from Liberty First Credit Union· Mar 24, 2025
We are glad you had a good experience with Liberty First.
